Relationship Manager

NoBroker is hiring for the role of Relationship Manager! Responsibilities of the Candidate: Act as relationship manager for the Paid customers of NoBroker. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identify and assess customers' needs to eectively upsell or cross-sell relevant products or services. Service customer in finding the right tenant / house as per the requirement of the customer. Dial outbound and attend inbound calls of customers and leads Use internal tools and methods to provide the best possible service to the customer. Negotiate with leads on behalf of customers. Keep customers up-to-date on the progress of his account. Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service Requirements: Education- Any Undergraduate (BBA, B.Tech, BA) etc. Excellent verbal and written communication. Good Interpersonal skills, numerical and analytical ability. Decision-making skills. Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam) Proficient in MS Office (Excel, Word). Should be flexible for the day shift- (9 hours of login between 8 AM - 10 PM). Comfortable with working 6 days a week and the week off will be on weekdays. Why Join us? Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. Employees get free lunch and snacks. Monthly reward and recognition to outstanding performers. Employees get promotions every 6 months based on performance. Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary . Accelerated career growth of employees and one can become UH in another 3 months time) Regular team parties and Annual Day outing for all employees