Relationship Manager - Merchant OD

2 - 7 years

7 - 11 Lacs

Salem, Omalur, Erode

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Finance Credit Risk Management BFSI financial products relationship management customer service customer complaints Data Analysis Credit Risk Financial Modeling communication and interpersonal skills Risk Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably with a background in merchant operations. Roles and Responsibility Manage relationships with existing merchants to increase business growth and revenue. Identify new business opportunities and develop strategies to acquire new merchants. Collaborate with internal teams to resolve issues and improve overall customer satisfaction. Develop and implement effective sales plans to meet or exceed monthly targets. Provide excellent customer service and ensure timely resolution of customer complaints. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Minimum 2 years of experience in relationship management, preferably in the BFSI industry. Strong knowledge of merchant operations and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.

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Equitas Small Finance Bank
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

    Key People

  • Parthasarathi Mukherjee

    Managing Director & CEO
  • Rajesh Kumar Chaturvedi

    Executive Director

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