Relationship Manager-KCC

Role Overview: As a Relationship Manager-Kisan Credit Card, your main responsibility will be to provide financial solutions to KCC customers, ensuring value-added customer service. You will collaborate closely with product and operations teams to drive customer acquisition, servicing, and deepening. Your goal will be to offer customers the best banking experience and become their preferred banking partner. You will focus on new-to-bank (NTB) clients and manage relationships for a designated branch, contributing to branch banking channel objectives. Key Responsibilities: - Increase the liabilities size of relationships by growing balances in accounts of existing KCC customers and enhancing customer profitability. - Review inflows and outflows in mapped accounts, proactively identify business opportunities, and establish a close connection with customers through mailers and phone calls. - Generate new sales leads for KCC customers through referrals and acquire new customers with a detailed understanding of credit assessment. - Leverage knowledge in various areas such as Liability, Fx, Trade, Client Relationship, Delinquency management, and Relationship management to increase business volume. - Manage portfolio effectively through continuous monitoring of accounts, renewals enhancement, retention, and ensure Portfolio Hygiene. - Develop a strong working relationship with Branch banking for cross-leveraging and synergy optimization within the Bank Eco System. - Evaluate growth strategy based on competitor analysis and customer feedback, recommend process changes to improve service efficiency. - Demonstrate sales planning ability, conceptualize promotions, and marketing initiatives, and possess understanding of financial statements, credit assessment, and security documents. Qualification Required: - Graduation in Bachelors in Engineering, Technology, Maths, Commerce, Arts, Science, Biology, Business, Computers, or Management. - Minimum of 4+ years of relevant experience. Additional Details: N/A,