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For Employers

Relationship Manager

GENXHIRE SERVICES PRIVATE LIMITED

1 - 6 years

|

4 - 9 Lacs

Posted:3 weeks ago| Platform:

Apply

Skills Required

direct sales sales b2c sales field sales insurance sales mutual funds sales b2b sales business development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Relationship Manager
Job Location: MumbaiRole & Responsibilities

Customer 360-degree lead management on the tech platform, including end-to-end lead handling generated by digital engagement, self-calling on databases, and call center. All leads are to be nurtured with the intention to culminate in closures based on the right product match for the defined area or projects, according to customers' needs.
The Relationship Manager is required to facilitate customers at the required projects to expedite the online booking process.
The portfolio (i.e., all customers who have visited any of the projects) must be managed for deepening relationships. Monthly relationship continuity should be maintained to enhance Customer Lifetime Value, generate potent references, and strengthen the loyalty program.
The Relationship Manager is expected to manage the entire lead funnel via all relevant mediums (e.g., voice, video, text).
The Relationship Manager is expected to work closely with all customers to assist with online booking, resolve queries, and work on financial management.
Negotiate with customers or developers for effective closure for the customers.
Work closely on the assigned projects, area, or beat to enhance online information availability on our platform and carry out online transactions. The role also involves working closely on payment schedules for effective realization.

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GENXHIRE SERVICES PRIVATE LIMITED

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