Relationship Manager (Female)

Job Description

We are looking for a proactive and personable Relationship Manager (Female) to join our CBSE school’s administrative team. The ideal candidate will be responsible for building strong, positive relationships with parents, supporting admissions, and ensuring consistent and transparent communication between the school and its stakeholders. This role is key to enhancing parent engagement and satisfaction, contributing to a vibrant and cooperative school culture. Key Responsibilities: Serve as a trusted liaison between the school and parents, addressing inquiries, feedback, and concerns in a timely and respectful manner. Collaborate with the academic teams to guide prospective parents through the admissions journey—from inquiry to enrollment. Assist in organizing school orientations, open houses, PTMs (Parent-Teacher Meetings), and community events. Maintain regular, clear communication with parents about school activities, policies, academic schedules, and student progress. Ensure a smooth onboarding experience for new parents and students. Coordinate feedback mechanisms to understand parent expectations and recommend improvements. Build rapport with existing families to improve retention and long-term satisfaction. Maintain records of communication and engagement using school ERP systems. Support the Principal and school leadership in initiatives related to community building and parent outreach. Qualifications and Skills: Graduate or Postgraduate degree in Communications, Education, Public Relations, or a related field. 2–5 years of experience in relationship management, preferably in a CBSE school or educational institution. Excellent communication skills in English and at least one regional language. Strong interpersonal and conflict-resolution skills. Ability to work collaboratively with faculty, staff, and administration. Proficiency with MS Office, school ERPs, or CRM platforms. Well-organized, empathetic, and approachable demeanor. Desirable Traits: Knowledge of CBSE norms, school operations, and parent expectations. Ability to handle high-pressure situations with professionalism. Experience in organizing school events and managing parent communications effectively. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Morning shift Location: Gandhidham, Gujarat (Preferred) Work Location: In person Speak with the employer +91 9913175517