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Relationship Manager (Customer success) - 99 Acres

Relationship Manager (Customer success) - 99 Acres

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Info Edge

1 - 3 years

7 - 8 Lacs

greater noida

Posted:2 days ago| Platform:

Apply

Skills Required

client handling customer success b2b corporate sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

About BU: 99acres.com

99acres.com

Fastest-growing property markets in the world.

Title

Associate Senior Executive / Senior Executive

Educational Qualification

Any Graduate or Postgraduate

Desired Experience

1 - 3 years

Job Objective

Relationship Manager

Key Responsibilities

Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal.
Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed.
Collaborate with internal teams (activation support, design, and back-end operations) to ensure a seamless customer experience.
Proactively identify and resolve customer issues to deliver a smooth property transaction cycle.
Manage escalations promptly while maintaining client trust and engagement.

Required Skills

Minimum of 1 year of relevant experience in a client relationship or customer success role.
Strong communication and interpersonal skills to engage with high-net-worth individuals.
Excellent organizational and time management capabilities.
Collaborative mindset to work effectively with internal and external stakeholders.

Strong analytical and problem-solving skills to anticipate and address customer needs.

Experience in real estate is preferred but not mandate

Kannada Language - Mandate

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Relationship Manager (Customer success) - 99 Acres