Relationship Manager-Auto and CV

As a Relationship Manager - Auto and CV in Gujarat for the Rural Banking department of a Retail Banking business, your role is to provide financial solutions to meet the needs of Automobile customers (Commercial Vehicle/ New Car/ Used Car) and deliver exceptional customer service. You will collaborate closely with product, operations, and underwriting teams to ensure effective customer acquisition, servicing, and deepening of relationships. Your goal is to offer customers a top-notch experience, making your bank their preferred banking partner. Your responsibilities include: - Acquiring new customers for Dealership business by conducting thorough credit assessments and offering comprehensive solutions - Building strong relationships with existing customers through mailers and phone calls, providing insights on interest rate fluctuations and product offerings - Empanelling new Dealers, DSA, and DST in the market - Generating sales leads for Dealership business through referrals and promotional activities - Conducting policy training for internal team members - Proactively addressing customer queries - Staying updated on competitor products and market best practices - Tracking channels and team to ensure quality sourcing and a healthy portfolio Additionally, you will be responsible for: - Assessing growth strategies based on competitor analysis and feedback - Recommending process improvements to enhance service efficiency and quality across the branch network - Demonstrating proficiency in sales planning and developing promotions and marketing initiatives Your success will be measured by meeting Month-on-Month Sales Targets, managing PDDs, controlling delinquency and portfolio, achieving Customer Acquisition targets, and Product Cross Sell targets. Please note that there are no additional details about the company provided in the job description.,