Job
Description
About The Role
Skill required: AML fraud mgmt.
Financial Crime & Fraud Management
Designation: Regulatory Compliance Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Investigate Fraud and Disputes, review and determine the request and validate the chargeback.Looking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.
What are we looking for? Written and verbal communicationEnd to end knowledge in the areas of Fraud investigation, Fraud Detection, Dispute & Chargebacks.Understanding of Regulations and Truth in Lending ActKnowledge on how to onboard claims to Visa/Mastercard systems.Advanced Proficiency required in English Language for comprehension (B2 EN prerequisite)3-year minimum experience in working in Fraud Investigation, Fraud Detection, Chargebacks.Effectively address customer issues, troubleshoot problems, and provide solutions while maintaining a friendly and empathetic tone.Proficiency in multitasking and managing multiple chat conversations simultaneously.Provide clear and actionable recommendations to enhance both user experience and compliance.Fraud Risk ManagementExcellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.Ability to establish strong client relationshipExcellent problem-solving skills and demonstrated ability to analyze problems logically and make rational data driven decisionsSelf-disciplined, diligent, proactive and detail oriented.Preferred experience in customer handling, end-user interactions through chats, emails, etc.Availability to work flexible hours, including evenings, weekends, and holidays.
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Qualification Any Graduation