Regional Vice President, Advisory - Professional Services

As a Regional Vice President of Professional Services, you will play a crucial role in leading and scaling the delivery team within the CRM solutions space. Your responsibilities will include: - **Leadership & Strategy**: - Define and execute the vision for the professional services team aligned with company goals. - Lead and build an outcome-driven team of architects and advisors to drive Salesforce solution adoption. - Drive organizational scalability, delivery excellence, and client satisfaction. - Establish and maintain delivery frameworks, methodologies, and best practices. - **Client Advisory & Executive Engagement**: - Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders. - Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture. - Lead executive briefings and solution reviews with client leadership and technical teams. - **Technical and Architectural Oversight**: - Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams. - Oversee architectural governance and delivery of complex CRM implementations. - Stay abreast of CRM platform capabilities, integration frameworks, and industry trends. - **Program & Delivery Management**: - Oversee delivery of large-scale, enterprise CRM programs across multiple industries. - Ensure project timelines, budgets, and KPIs are met or exceeded. - Manage risk, escalations, and change control processes across complex engagements. - **Business Development Support**: - Partner with Product, Sales, Pre-Sales teams to support strategic opportunities, RFP responses, and client pitches. - Develop and present high-level implementation strategies and delivery estimates. - Cultivate long-term relationships that drive growth, upsell, and cross-sell opportunities. **Qualifications**: - **Required**: - 18+ years of professional services, consulting, or technology leadership experience. - Proven success delivering Salesforce CRM solutions. - Experience advising or working directly with CTOs, CIOs, and senior business stakeholders. - Strong background in enterprise architecture, solution design, and systems integration. - Excellent client-facing and executive communication skills. - **Preferred**: - CRM certifications (e.g., Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications). - At least one Salesforce industries experience. - Experience driving customer outcomes through digital labor and AI. - Background in digital transformation consulting or large systems integrators. - MBA or Masters in Computer Science, Information Systems, or related field. In this role, key competencies required include executive presence and stakeholder management, strategic thinking and solution advisory, leadership and team development, technical depth, architectural understanding, and change management.,