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Layam
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Regional Staffing and Operations Head

Regional Staffing and Operations Head

Layam

15 - 20 years

12 - 16 Lacs

Gurugram

Posted:2 months ago| Platform:

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Skills Required

Business Development Operations Lead Generation Profit Centre Management Regional Management Staffing Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

1.Operations and Financial Management Generate profitable new business through prospecting and lead handling. Drive service fee revenue via up-selling and cross-selling. Manage branch performance through P&L management, ensuring profitability and economic value addition. Lead operations, ensuring service delivery meets client expectations across clients. Handle statutory compliance, payroll, and hiring operations 2. Sales and Client Relationship Management Conduct competitor analysis and evolve market segmentation strategies to achieve sales targets. Build and maintain strong relationships with CXO-level decision-makers. Drive revenue by retaining and renewing clients, maximizing margins. Oversee account management and lead acquisition for new business development. 3. Strategic Planning Formulate sales strategies, revenue maximization plans, and sales targets for the team. Provide input to top management on forecasting for net additions, revenue, and gross margins. Develop and implement market penetration strategies to gain a competitive edge 4.Team Leadership and Management Set up team members, including zonal heads, team leaders, and managers. Motivate and guide the team to achieve pre-set operational and sales targets. Ensure compliance, streamline payroll and recruitment processes, and manage branch collections. 5. Client Service Excellence Address client grievances promptly, ensuring high satisfaction levels. Ensure seamless end-to-end HR processes, from recruitment to onboarding. Team Leadership and Management growth, client retention, and gross margin improvements

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Regional Staffing and Operations Head