Regional Project Manager, East

Job Purpose

To lead and deliver new store openings, renovations, and repair & maintenance projects across all brands in Uttar Pradesh and Uttarakhand in alignment with the overall brand and trade strategy. This includes managing cross-functional stakeholders and vendor partners to ensure timely, on-budget, and high-quality execution, while addressing logistical, regulatory, and geographical challenges.

Job Context & Major Challenges

• Executing projects in

  geographically dispersed and remote locations

  , with increased travel time affecting overall efficiency.
• Working with

  new franchise vendors on every project

  , necessitating education and alignment with brand guidelines, aesthetics, and execution standards.
• Managing

  multiple external stakeholders

  including landlords, franchisees, local authorities, and business partners to ensure cooperation and smooth project flow.
• Navigating

  local regulatory requirements

  and securing statutory approvals.
• Dealing with

  socio-cultural disruptions

  such as festivals, strikes, or local holidays that can delay execution.
• Ensuring quality delivery despite

  volatile procurement conditions

  and inconsistent vendor experience.
• Handling

  snag lists, post-handover repairs

  , and maintenance requests with agility and responsiveness.

Key Result Areas (KRAs) & Supporting Actions

Store Opening & Renovation (WCD to HOTVM for COCO and COFO formats)

• Prepare work schedules, conduct site visits, and coordinate closely with internal teams (VM, Design, Ops) and external partners (landlords, vendors, franchisees).
• Organize project steering meetings and circulate updates/reports.
• Complete all documentation (checklists, handover reports, site visit logs).
• Invite and vet vendor estimates; liaise with commercial team for PO processing.
• Aim for completion of projects within 39 days from WCD.

Vendor Development

• Identify and develop new vendors to meet projected workload.
• Onboard at least two new vendors as per area requirements.
• Ensure vendors are trained on brand standards, timelines, and quality expectations.

Quality Assurance

• Maintain standardized execution quality across all stores.
• Conduct site inspections and post-completion evaluations to ensure brand compliance.

Repair & Maintenance

• Ensure timely, cost-effective handling of repair and maintenance issues.
• Coordinate with relevant stakeholders to address and resolve store-level issues promptly.

Project Timelines

• Maintain adherence to project schedules; identify and address bottlenecks in real-time.
• Proactively plan around local holidays or disruptions to avoid delays.

Snag List Management

• Identify and resolve all snags within defined timelines post-handover.
• Monitor quality and completeness of fixes before final project closure.

Desired Skills and Experience

• Degree in

  Civil Engineering

  or equivalent
• Strong experience in

  retail project execution

  (store development, fit-outs, maintenance)
• Proficiency in

  vendor management

  , project scheduling, and budgeting
• Ability to navigate and manage

  cross-functional stakeholders

• Understanding of statutory approval processes

  and

  local regulations

• Willingness to travel extensively across Uttar Pradesh and Uttarakhand

• Strong communication and documentation skills

• Familiarity with project reporting tools

  , checklists, and handover documentation