Regional Manager RCU

Job Description

Role & responsibilities Fraud Identification & Control (Pre and post approval) Verify loan documents through empaneled agencies to curtail fraud at entry level. Ensure sampling effectiveness in order to control application fraud. Ensure background / profile checks on profile of customer / various agencies through market intelligence/feedback. Handle fraud detection and investigation by empaneling good agencies with the relevant experience and expertise to handle such cases, ensuring proper SLA's with the agencies. Prepare a corrective action plan based on the intensity of fraud penalizing the customer / channel/ associate involved in committing the fraud. Ensure corrective action and set polices to act as deterrents recovering the loss to the organization. Logically conclude cases with modus operandi & highlight the gaps proposing corrective measures & feedback to business team. Fraud Prevention & Control (On going basis - post approval). Ensure pre appointment reference and profile checks are conducted on all staff and executives. Follow up of reports as per specified TAT from the vendors. Responsible for providing Fraud risk training to subordinates. Investigations referred and self-identified. Responsible for interacting with different departments on various RCU trainings. Preferred candidate profile A High Level of Professionalism. A passion for Building and Growing Relationships The Ability to Gather Feedback and Provide Innovative Insight Highly Ethical Decision Making Skills Goal orientated Operates in a fast-paced office environment Willing to put in overtime if need be Ability to motivate and self-motivate Highly responsible and dedicated Recruitment and training skills