Regional Head - Services

Job Description

Position Regional Head Services Location Multiple Tier-1 locations Educational Qualification B.E. / Diploma in Civil Engineering Prior Experience 1520 years with Grade-A real-estate or commercial interiors organisations Led large, multi-disciplinary project teams as Project Head Responsible for selecting, deploying and managing subcontractors and trade labour Role Summary As part of the Livspace Services team, you will own end-to-end execution of onsite services work in the regioncovering trades such as civil, gypsum/POP ceiling, electrical, plumbing, carpentry, painting and more. You will directly manage vendors, subcontractors and on-site labour to deliver 200+ parallel projects with best-in-class customer experience. Key Responsibilities Project Level Translate work scope and milestones into detailed vendor and labour deployment schedules. Drive process improvements in site execution to enhance customer experience and industry differentiation. Ensure strict adherence to Safety, Quality, Time and Cost metrics on every site. Vendor Level Establish trade-specific training programmes to upskill teams and assure first-time-right quality. Implement a structured performance framework to continuously raise the bar on vendor performance. Manage billing and payments schedule to maximise retention and vendor motivation. Region Level Orchestrate effective resource allocation across 200+ parallel projects through robust planning tools and governance. Expand and strengthen the vendor ecosystem in anticipation of festive-season peaks, growth surges and labour shortages. Build capability within the team to reduce escalations and improve operational efficiency.