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Regional Collection Manager- Wheels ( Heavy Commercial Vehicles)

10 - 15 years

20 - 22 Lacs

Mumbai

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Collection Commercial Vehicle Loans Vehicle Finance Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities The key responsibility of a Regional Collection Leader is to ensure achievement of key portfolio indicators across all locations/ states in his region. RCM is also responsible for ensuring collection through fair practices across locations, buckets. RCM to ensure achievement of deliverables across all portfolio indicators like 30+, 90+, GCL, NCL & Recoveries for the region. Review/ recommendation of other functions to open new geographies to be done post necessary evaluation of the cross-product portfolio indicators, key portfolio indicators of other banks etc. Man power planning to ensure all geographies with adequate portfolio size are manned with bank staff. Necessary infrastructure wrt vendor presence, field workforce to be ascertained prior to allocation of portfolio. Field workforce to be DRA Certified & collection managers/ vendors to strictly work within the regulatory workforce Regular feedback to Policy, Credit & Underwriting on delinquency trend in newly opened markets Ensure achievement of targets across all key indicators like flow rates, 30+, 90+, NCL & Recoveries Identify & highlight accounts which have specific trends wrt frauds, incorrect sourcing & recommend necessary policy corrections. Ensure 100% process adherence to all process norms laid down by the bank. Recommend process related changes to ensure water tight workflow wrt compliance of regulatory mandates. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Highlight any abnormality wrt process gap/ process lapse to Senior Management Monitor process adherence across locations & achievement of key portfolio parameters across locations. Conduct surprise audit on vendor premise

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