Regional Business Manager (Rental Sales Division)

Job Summary

The Regional Business Manager (Rental Sales) will be responsible for overseeing end-to-end operations and driving business growth in the assigned region. The ideal candidate will have proven expertise in managing equipment rental business operations, including sales, revenue generation, team leadership, and coordination with service and operations teams.

This role requires a strategic thinker and a hands-on executor capable of achieving sales targets, ensuring high service quality, managing receivables, and driving operational excellence.

Key Responsibilities

1. Sales & Business Development

• Manage the overall rental sales business for the region, including sales operations, billing, and collections.
• Drive sales targets and ensure revenue growth in alignment with organizational objectives.
• Lead the regional sales team in generating leads, scheduling client visits, conducting meetings and product presentations, and successfully closing deals.
• Identify new market opportunities, analyze competitor activities, and collaborate with the marketing team to develop effective strategies. Build and nurture strong customer relationships by understanding client needs and offering customized rental solutions.
• Prepare and monitor daily, weekly, monthly, and annual sales reports to track individual and team performance.
• Ensure all sales processes are compliant with internal protocols, documentation standards, and audit requirements.

2. Collections & Receivables

• Monitor outstanding payments and proactively follow up with clients before due dates via email and calls.
• Report the status of collections (including tax and rental dues) to the Sales Manager and Accounts department.
• Ensure timely collection of overdue payments and initiate escalation procedures when necessary.

3. Operational & Service Coordination

• Collaborate closely with rental operations for asset deployment, hiring, site management, team mobilization/de-mobilization, maintenance, and billing.
• Coordinate with the service team to ensure timely response to breakdowns and reduce machine downtime.
• Review site-wise operational performance and audit service logs, maintenance reports, and invoicing accuracy.
• Plan and oversee preventive maintenance schedules and breakdown response strategies in coordination with the service team.
• Track equipment lifecycle: from active deployment to de-hire, site-to-yard movement, and readiness for future use.

4. Team Leadership & Development

• Build, train, and mentor the sales and operational teams to ensure high engagement and performance.
• Conduct regular sales and product training sessions, along with team-building activities.
• Promote cross-functional coordination between sales, service, and operations to ensure smooth execution of new orders.
• Support technicians and operators during field visits to motivate and reinforce safe and efficient working practices.

Required Knowledge, Skills, and Abilities

• Strong regional business management experience, preferably in equipment rental or heavy machinery sectors.
• Proven track record in leading and developing high-performing sales/rental sales teams.
• Sound understanding of equipment maintenance, repair, and technical operations.
• Excellent interpersonal, negotiation, and communication skills.
• Strong analytical and problem-solving abilities.
• Capable of handling escalations and resolving client issues effectively.
• Comfortable with field travel to client sites, operational sites, and service hubs.