Regional Accounts Manager

As a Regional Account Manager, you will be responsible for managing Tier-2 customers in the assigned location. Your role involves managing the entire life-cycle of existing customers, as well as acquiring new ones. You will report to the Vice President of Customer Experience and collaborate with internal teams and external stakeholders. Key Responsibilities: - Meet or exceed sales targets for assigned key accounts by delivering value and aligning offerings with client's objectives. - Drive revenue growth in key accounts by identifying up-selling and cross-selling opportunities, introducing new products/services, and expanding the client's portfolio. - Network with key customers to address specific needs related to business development and service improvement. - Develop and execute strategic account plans to achieve mutual goals such as revenue growth, customer satisfaction, and market expansion. - Act as the voice of the customer within the organization by communicating their needs, challenges, and feedback to relevant teams. - Identify and manage potential risks within key accounts by proactively addressing issues and developing contingency plans. - Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and threats. - Direct the implementation of competitive strategies for driving profitable business volume and strategic objectives in assigned accounts. - Collaborate with internal teams including marketing, product development, and customer support to ensure seamless service delivery. Qualification Required: - Bachelor's Degree with at least 5 to 8 years of overall experience. - Fair knowledge of the geography where the position is based. - Good working knowledge of MS Office. - Average tenure in a company of 2.5 years or more. - Experience in selling to B2B customers, particularly large MNC customers. - Must be an acquisition expert and incentive-focused. About the Company: Our company values service, relationships, teamwork, career building, and responsibility. We believe in recognizing the importance of our people in shaping the company's success.,