Job
Description
As an Operations Manager in US Healthcare Recruitment, you will play a vital role in formulating and executing recruitment plans and production goals aligned with the Contingent Search annual business plan. Your responsibilities will include ensuring that individual, team revenue, and gross profit goals are consistently met or exceeded on a monthly, quarterly, and annual basis. You will develop and implement recruiting plans and programs aimed at enhancing placements, profits, and market share. Your role will involve managing individual production goals to drive financial results for clients and employees, fostering growth and retention. Effective communication of milestones and successes will be essential to keep the team focused, engaged, motivated, and inspired. Regular assessment of individual performance, skill development, and implementation of improvement plans will be crucial, with annual performance evaluations being conducted cyclically. You will provide daily direction and communication to employees, continually evaluating processes and procedures for Contingent Search. Additionally, you will be responsible for planning and conducting training for new team members, collaborating with the functional training department for scheduling courses and individual development as required. Cultivating an environment of accountability, responsibility, and trust among the team will be a key aspect of your role. Collaboration with Corporate Marketing, leadership, and colleagues to explore innovative ways to attract candidates through various channels will be necessary. As an Operations Manager, you will be accountable for ensuring overall compliance with company policies and procedures while representing the company internally and externally at events, meetings, conferences, and client updates. In terms of qualifications, a Bachelor's Degree in Business Management, Accounting, or relevant discipline is desired, along with leadership experience in healthcare staffing or direct placement recruitment. A minimum of 10 years of experience as a healthcare staffing recruiter is preferred, as well as previous delivery and supervisory experience in a customer service-focused environment, particularly in healthcare. To succeed in this role, you must possess a team-oriented management style, the ability to motivate staff towards achieving company goals, and thrive in a fast-paced, high-pressure environment. Strong problem-solving, negotiation, and communication skills are essential for effective collaboration with internal and external stakeholders. Your flexibility, adaptability, and commitment to meeting goals will be critical for success in this position. The critical competencies for success in this role include business acumen, building people capability, strategic agility, disciplined execution, and organizational collaboration. You will need to demonstrate in-depth knowledge of the business and industry, commitment to developing and empowering team members, willingness to adapt to changing dynamics, focus on process-oriented execution, and ability to collaborate effectively across organizational lines. In terms of work conditions, you can expect to work in open, fast-paced office environments with a focus on virtual engagement through platforms like Microsoft Teams and Zoom. This role will require you to be comfortable with learning, training, and collaborating with others virtually to ensure operational efficiency and effectiveness.,