Recruitment & Client Management

Job Titles: -

Recruitment Associate for 2-5 years

Recruitment specialist for 5- 7 years

Client engagement manager 8 years and above

This role is key for ensuring that recruitment strategies align with client needs while fostering long-term relationships. It combines elements of talent Acquisition and client servicing, often requiring a strong balance of organizational, people, and communication skills.

Key Responsibilities:

Recruitment:

• Talent Acquisition:

  Oversee the recruitment, including managing roles, understanding the JD, sourcing, screening, interviewing, and hiring candidates for various roles.

• Job Posting & Branding:

  Manage job postings on various platforms and enhance the employer brand to attract top talent.

• Client Collaboration:

  Work closely with clients to understand their hiring needs and provide tailored recruitment solutions.

• Relationship Management:

  Serve as the primary point of contact between clients and the recruitment team, ensuring clear communication and effective collaboration.

• Client Retention:

  Develop strategies to maintain and enhance long-term relationships with existing clients.

• Client Consultation:

  Offer strategic advice to clients regarding talent trends, market compensation, and workforce planning.

• Account Management:

  Manage a portfolio of clients, ensuring their recruitment needs are met efficiently and effectively.

• Feedback & Improvement:

  Gather client feedback to improve recruitment services and client experience.

• Problem Solving:

  Address any challenges or issues faced by clients throughout the recruitment process, providing solutions to maintain satisfaction.

Skills & Qualifications:

• Client-Focused:

  Strong ability to build and maintain relationships with clients, with a focus on service excellence.

• Communication Skills:

  Excellent written and verbal communication skills for interacting with clients, candidates, and team members.

• Negotiation Skills:

  Ability to negotiate job offers, recruitment terms, and resolve conflicts effectively.

• Project Management:

  Strong organizational skills to manage multiple recruitment projects simultaneously.

Key Metrics for Success:

• Meeting recruitment goals
• Client satisfaction and retention rate.
• Time-to-hire and quality of hire.
• Effective communication and resolution of client issues.

Personal Attributes:

• Proactive:

  Able to anticipate client needs and take initiative.

• Problem-Solver:

  Able to think critically and resolve challenges quickly.

• Empathetic:

  Capable of understanding both client and candidate perspectives.

• Detail-Oriented:

  Focused on ensuring that both recruitment processes and client interactions run smoothly.