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Recovery Officer

Rishabh Builders Pvt. Limited

0 years

1 - 3 Lacs

Raipur

Posted:2 months ago| Platform: GlassDoor logo

Apply

Skills Required

compliance reports finance payments

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Recovery Agent is responsible for collecting outstanding dues from clients or customers, negotiating repayment plans, and ensuring timely recovery while maintaining professionalism and compliance with company policies and legal regulations.

Key Responsibilities:

Follow up with defaulters through phone calls, emails, and field visits to recover pending dues.
Maintain accurate records of collection activities, payment commitments, and follow-up schedules.
Negotiate and arrange for feasible repayment solutions while maintaining positive customer relations.
Submit daily/weekly reports on recovery status to the manager or finance department.
Coordinate with legal or enforcement teams if recovery requires escalated action.
Verify documents and ensure payments are credited as per agreed timelines.
Handle customer queries and grievances related to outstanding balances.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift
Monday to Friday

Work Location: In person

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