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For Employers

Recovery Collections

Som Pro Facilities India Private Limited

1 - 3 years

|

1 - 3 Lacs

gurgaon haryana india

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Track and monitor overdue accounts and follow up regularly for payment recovery.
Contact customers via calls, emails, and field visits to remind them of pending payments.
Negotiate repayment plans and resolve customer queries or disputes.
Maintain detailed records of calls, recovery actions, and customer interactions.
Coordinate with internal teams such as Accounts, Sales, and Customer Service to resolve billing issues.
Prepare daily, weekly, and monthly recovery reports for management review.
Ensure compliance with company policies, legal guidelines, and ethical practices.
Identify high-risk accounts and escalate complex cases to senior management.
Work towards achieving monthly and quarterly recovery targets.

Required Skills & Qualifications:

Minimum qualification: 12th Pass / Graduate (as per company requirement).
Good communication and negotiation skills.
Basic knowledge of MS Office (Excel, Word).
Ability to handle pressure and manage difficult conversations.
Prior experience in recovery, collections, or a similar role is an advantage.

More Jobs at Som Pro Facilities India Private Limited

Recovery Collections

gurgaon, haryana, india

INR 1 - 3 Lacs

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Som Pro Facilities India Private Limited

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