Reconciliation Executive

Who is an ideal fit for us?

We are looking for skilled Process champions with a focus on UPI/IMPS/ATMs/Cards/BNAs FinancialOperations and Dispute management to join our team.

What will you get to work on?

As a core member of the Process automation team, you will:

• Perform and manage the end-to-end process, resolving unmatched/open transactions items and managing the disputes and chargeback processes
• Collaborate with Customers to understand challenges and deliver tailored solutions
• Configure and maintain automated systems, ensuring accuracy and efficiency in handling

large volumes of financial data

• Run processes at banks/customer premises seamlessly
• Demonstrate strong troubleshooting skills and conduct Root Cause Analysis (RCA) to resolve implementation challenges efficiently
• Maintain comprehensive documentation of processes, workflows, and system configurations

What do we expect from you?

For the Recon Executive role, we are seeking candidates with the following skills and expertise:

• Proficiency in MS Excel and hands on experience in UPI/IMPS/ATMs/Cards/BNAs payment

operations for Banks in India

• Experience of managing dispute and chargebacks is mandatory
• Basis knowledge of SQL is a plus
• Hands-on experience with financial systems or related softwares.
• Strong understanding of payment processes and financial transactions.
• Strong analytical skills with the ability to interpret complex financial data.
• Excellent communication and interpersonal skills to liaise with customers and internal teams.
• Previous experience in working on automation projects, bringing valuable insights and

efficiencies to the processes

Work From Office: Kochi/ Pune / Customer locations

Why join us?

Discover unparalleled professional and financial growth by joining our dynamic team, where we offer:

• A remarkable team of industry experts with a proven track record for driving impact
• Competitive compensation packages and a generous Employee Stock Ownership Plan
• Opportunities to work with leading financial services and Banks.
• An engaging and enjoyable work environment that fosters collaboration and innovation