Receptionist/Administration

0 years

1 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Patient & Visitor Interaction: Greet, welcome, and direct patients/visitors, answer inquiries, and provide directions within the hospital.
  • Scheduling: Schedule, confirm, and manage appointments, tests, and procedures, optimizing provider time.
  • Phone Management: Answer multi-line phones, take messages, and transfer calls to appropriate departments.
  • Patient Records: Register patients, update demographic/insurance info, maintain accurate electronic and paper records, and ensure confidentiality (HIPAA).
  • Administrative Tasks: File, photocopy, fax, manage supplies, prepare new patient charts, and process billing/payments.
  • Coordination: Liaise with medical staff and other departments for seamless patient flow.
  • Environment: Maintain a clean, organized, and calm reception/lobby area.

Qualifications & Skills:

  • Education: High school diploma or equivalent (Graduate preferred).
  • Experience: Previous receptionist or admin experience, preferably in healthcare.
  • Skills: Excellent communication (written/verbal), strong organization, multitasking, customer service, computer proficiency (MS Office, Hospital Systems), data entry, and a pleasant, calm demeanor.
  • Attributes: Professional, presentable, able to handle stress, and work rotational shifts/weekends.

Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary

Pay: ₹9,532.43 - ₹25,391.51 per month

Work Location: In person

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