Receptionist/Administration Assistant

The Receptionist / Admin Assistant plays a critical role in ensuring the smooth daily operations of the clinic by:

● Managing appointments, patient inquiries, and billing

● Supporting the clinical and admin team

● Maintaining inventory and supplies

Ensuring a professional and welcoming experience for patients and visitors

Role & Responsibilities

● Inquiry Handling: Respond to patient inquiries, provide information, and address concerns in a timely & professional manner

● Appointment Management: Coordinate and manage patient appointment schedules, facilitate communication between doctors & patients and reminders and send reminders to ensure seamless scheduling.

● Billing and Collections: Manage billing processes, collect & process payments, manage receipts, depositing funds into the bank, handle financial transactions and submit per daily tallies to Management.

● Inventory Management: Maintain and manage clinic inventory, including monitoring stock levels, ordering supplies and organising storage to ensure efficient operations.

● Liaison and Communication: Serve as a primary point of contact for insurers, suppliers, and Human Resources, ensuring timely communication and resolution of queries.

● Document Generation: Prepare and generate relevant letters, reports, and documents as needed, maintaining accurate records and ensuring compliance with regulatory requirements.

● Oversee housekeeping and administration of the office to ensure a clean, organized, and efficient work environment.

● Carry out additional duties as needed from time to time.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person