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For Employers

Receptionist

Upchaar The Multispeciality Hospital

1 years

1 Lacs

Hardoī

Posted:5 months ago| Platform: GlassDoor logo

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Skills Required

communication service healthcare schedule billing coordination data

Work Mode

On-site

Job Type

Full Time

Job Description

Full Job Description:

We are looking for a courteous and efficient Receptionist to be the face of Upchaar – The Multispeciality Hospital. The ideal candidate will be responsible for handling front-desk operations, managing patient appointments, and ensuring smooth communication between patients and hospital departments. A friendly attitude and strong organizational skills are essential for this role.

Key Details:

Job Type: Full-Time
Location: On-site – Upchaar Hospital
Experience Required: 1+ year in front office or customer service role (Healthcare experience preferred)
Qualification: Graduate / 12th Pass with good communication skills

General Duties & Responsibilities:

Greet patients and visitors warmly and professionally
Register new patients and update existing patient information
Schedule, confirm, and manage appointments
Answer phone calls, respond to queries, and redirect calls to appropriate departments
Coordinate with doctors and nurses for patient flow
Maintain a neat and welcoming reception area
Manage billing coordination or payment follow-up if required
Ensure confidentiality of patient data and records
Assist in basic administrative tasks when necessary
Handle patient feedback and escalate concerns appropriately

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift
Morning shift
Rotational shift

Supplemental Pay:

Performance bonus
Yearly bonus

Work Location: In person

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Upchaar The Multispeciality Hospital

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Receptionist