Receptionist

Job Title: Receptionist cum Branch Coordinator

Job Type: Full-time, Fresher

Job Location: Vikhroli West, Mumbai

Experience: 0-1 year

Preference: Female

Job Summary:

The Receptionist will serve as the first point of contact for visitors and callers, while also supporting the daily operations of the branch. The role involves front desk management, administrative support, customer service, coordination between departments, and assistance in implementing branch-level strategies to achieve performance targets.

Key Responsibilities:

• Manage the front desk by welcoming visitors, handling incoming calls, and directing inquiries to the appropriate departments.
• Maintain a professional reception area, ensuring it is clean, organized, and presentable at all times.
• Assist in the overall administration and coordination of branch operations.
• Act as the primary point of contact between branch staff and management.
• Schedule and organize meetings, appointments, and branch events.
• Maintain accurate records, files, and documentation for internal and external reporting.
• Support customer service activities by addressing inquiries, resolving complaints, and ensuring client satisfaction.
• Monitor branch supplies and inventory, ensuring timely procurement and replenishment.
• Track performance metrics and assist in preparing reports for management review.
• Ensure compliance with organizational policies, procedures, and regulatory standards.
• Facilitate internal communication and promote a collaborative work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your current location & are you comfortable for the Vikhroli west?
• Are you a fresher or an experienced ?
• Current Salary and Expected Salary ?

Location:

• Vikhroli, Mumbai, Maharashtra (Preferred)

Work Location: In person