Receptionist-Pandesara

Greet and Assist Visitors and Clients

• Create a positive first impression with a warm smile and welcoming demeanor.
• Guide clients and visitors to the appropriate departments or real estate agents.
• Provide accurate information on available properties and services offered.

Answer and Direct Phone Calls

• Handle a busy multi-line phone system efficiently.
• Direct calls promptly to the concerned departments or agents.
• Respond to inquiries regarding property listings, appointments, and general office information with professionalism and courtesy.

Schedule Appointments and Manage Calendars

• Maintain organized schedules for real estate agents.
• Coordinate appointments between clients, agents, and external parties.
• Utilize calendar management tools to avoid conflicts and ensure optimal scheduling.

Handle Incoming and Outgoing Correspondence

• Sort and distribute incoming mail, packages, and faxes.
• Draft and send professional email communications on behalf of the office.
• Maintain both digital and physical filing systems for office correspondence and documentation.

Maintain Office Cleanliness and Organization

• Ensure reception and common areas are clean, organized, and presentable.
• Coordinate maintenance and service of office equipment (printers, copiers, etc.).
• Monitor and replenish office supplies as needed.

Assist with Administrative Tasks

• Support agents and staff by preparing documents, reports, and presentations.
• Conduct research and gather information as needed.
• Collaborate with administrative personnel to improve operational efficiency.

Support Real Estate Agents and Staff

• Act as a reliable point of contact for internal team support.
• Coordinate logistics for open houses and property showings.
• Collaborate with the marketing team on promotional material creation and distribution.

Utilize Technology and Office Tools Effectively

• Operate real estate CRM systems, scheduling tools, and office software proficiently.
• Stay updated with relevant technological tools and software improvements.
• Troubleshoot basic technical issues or escalate them to IT support when required.

Qualifications & Experience

• Graduate in any discipline (preferred: Business Administration or related field)
• 13 years of experience in a front office, administrative, or real estate support role