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Receptionist

2 years

0 Lacs

Malappuram

Posted:19 hours ago| Platform: GlassDoor logo

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Skills Required

healthcare schedule scanning data certification communication scheduling software empathy service ehr billing multilingual

Work Mode

On-site

Job Type

Full Time

Job Description

IET Ithis Hospital is a leading healthcare facility committed to delivering compassionate and efficient patient-centered care. We're seeking a warm, experienced receptionist to manage our front desk and enhance patient experiences. Key Responsibilities Greet patients and visitors in a professional, courteous manner Manage patient check-ins and check-outs and documentation Schedule, confirm, and reschedule appointments Handle inbound calls and emails: inquiries, transfers, and messages Maintain, update, and file patient records and demographic information Coordinate with doctors, nurses, and other clinical staff for smooth patient flow Provide clear information about hospital protocols, visiting hours, and services Perform general clerical tasks: filing, scanning, data entry, and maintaining the reception area Required Qualifications & Skills High school diploma or equivalent (medical admin certification preferred) At least 2 years experience in a healthcare or hospital reception role Excellent verbal and written communication skills Excellent organizational skills and attention to detail Proficiency with appointment scheduling software and Microsoft Office Empathy, professionalism, and strong customer-service orientation Preferred Qualifications Certification in medical office administration or patient care Familiarity with Electronic Medical Records (EMR/EHR) systems Previous experience handling insurance forms and billing procedures Multilingual abilities to assist a diverse patient population Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Night shift Language: English (Preferred) Work Location: In person

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