Receptionist / Front Office Executive

About the Company:Willow Interiors is a Bangalore-based interior design company known for delivering creative, functional, and high-quality home interiors. We are looking for a dynamic professional who can manage front-office operations while supporting marketing activities. Role Overview:The Front Office & Marketing Executive will be the first point of contact for clients visiting or calling the office, while also assisting in executing marketing and lead-generation activities. This role requires excellent communication skills, a pleasant personality, and an interest in customer service and branding. Key ResponsibilitiesFront Office ManagementGreet and welcome clients in a warm and professional manner. Handle incoming calls, WhatsApp and email enquiries. Maintain the reception area, meeting rooms, and visitor handling process. Schedule client meetings, follow up on appointments and coordinate with internal teams. Maintain visitor records, enquiry logs and client documentation. Assist with basic administrative tasks and office coordination. Marketing & Lead SupportAssist in managing social media updates, posts, reels and engagement. Coordinate with designers and founders for photos/videos of ongoing projects. Upload content to Instagram, Facebook, and WhatsApp Business. Help create and maintain brochures, presentations, and marketing materials. Support marketing campaigns, offline events, exhibitions, and branding initiatives. Conduct simple follow-ups with leads generated from website, social media, and references. Maintain CRM or lead sheets to track enquiries and conversions. Required SkillsExcellent verbal and written communication skills. Strong customer-handling and relationship-building abilities. Basic knowledge of social media and digital marketing activities. Good presentation skills and a pleasant personality. Ability to multitask, stay organised and manage time efficiently. Knowledge of MS Office, Google Sheets, WhatsApp Business, Instagram. QualificationsAny degree (BBA/B.Com/BCA/BA preferred but not mandatory). 0–2 years of experience (freshers with strong communication skills can apply). Experience in customer service, telecalling or front-desk roles is a plus. What We OfferFriendly and growth-oriented work environment. Opportunity to learn both front office and marketing skills. Exposure to the interior design industry. Competitive salary based on experience.