Receptionist / Front Office Executive

ront office responsibilities include greeting visitors and clients, answering phones and emails, managing schedules, and handling incoming and outgoing mail. Key duties also involve maintaining the reception area, performing administrative tasks like filing and data entry, and serving as the initial point of contact for inquiries and complaints. In a hotel, this includes guest check-in/out and reservations, while in a business, it involves managing general office operations and supporting staff. General business and administrativeFirst point of contact: Greet visitors and clients, create a positive first impression, and direct them to the right personnel.Communication: Answer and route phone calls, take messages, and respond to emails.Administrative support: Handle general administrative tasks like filing, data entry, photocopying, and scanning documents.Scheduling: Manage calendars, schedule appointments, and coordinate meetings.Mail and packages: Sort and distribute incoming mail and prepare outgoing mail and packages.Office maintenance: Keep the reception area tidy and organized, monitor office supplies, and place orders when needed.Financial tasks: Some roles may involve basic bookkeeping, issuing invoices, or handling payments. Hotel-specific (Front Office)Guest services: Handle guest check-in and check-out, make reservations, and manage room keys.Inquiries and complaints: Answer guest questions, address complaints, and resolve issues to ensure guest satisfaction.Communication and coordination: Serve as a central communication hub between guests and other hotel departments.Payments: Process payments and manage guest billing. What does a Front Office Agent do? Career Overview, Roles, Jobs | CACMFront Office Agents have a variety of responsibilities, including checking guests in and out, taking payments, making reservations...California Association of Community Managers (CACM) |Front Office Executive Job Description Template | Hiring on LinkedInThey are the first point of contact for clients and visitors, and are responsible for creating a great first impression of the com...LinkedInFront Office Job Description Sample Template - ZipRecruiterFront Office Duties and Responsibilities * Greet clients and set a positive office atmosphere. * Answer the phone, take messages, ...ZipRecruiterShow all