· Customer Interaction: Greet clients and visitors with a warm, professional demeanor, providing a positive first impression of the brand. · Communication: Answer and direct incoming phone calls, manage email inquiries, and address client questions and concerns. · Appointment Management: Schedule client appointments, manage calendars, and ensure efficient use of the showroom or meeting spaces. · Administrative Support: Handle mail, packages, and other administrative tasks to support the daily operations of the jewelry store or brand. · Showroom Maintenance: Ensure the reception area and showroom are clean, organized, and welcoming for clients. · Product Knowledge: Provide clients with basic information about jewelry products and services to assist in their sales experience. · Problem-Solving: Remain calm and professional when addressing client issues or complaints, finding effective resolutions or directing them to the appropriate personnel.

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Receptionist / Front Office Executive