Receptionist / Front Office Executive

Job Description: Receptionist for Panchakarma Clinic Job Title: Receptionist Work Schedule: Timings: 9:30 AM to 7:00 PM Weekly Off: Monday Key Responsibilities: Welcome and greet clients warmly upon their arrival at the clinic. Assist clients with inquiries about Panchakarma treatments and other services. Maintain a calm, professional, and empathetic demeanor to ensure client satisfaction. Schedule and manage client appointments efficiently using booking software or manual systems. Follow up with clients for appointment reminders and confirmations. Handle phone calls, emails, and walk-in inquiries. Maintain accurate client records and daily reports. Manage billing and payment transactions, ensuring accurate records. Coordinate with therapists to ensure a seamless flow of sessions. Ensure the availability of brochures, product samples, or other client materials. Guide clients about the clinic's herbal and Ayurvedic products. Maintain a record of product sales and stock levels. Address client concerns or escalate them to the management when required. Assist in promoting special offers, events, or seasonal treatments. Required Skills and Qualifications: Education: Minimum HSC or Graduate in any field. Experience: 0-5 years in a similar role or Freshers with excellent communication skills are also welcome to apply. Skills: Proficient in MS Office and basic knowledge of billing systems. Strong communication skills Exceptional organizational and multitasking abilities. Website: https://herbalhillswellness.com/ Thanks and Regards, Sushma Patil HR Manager HERBALHILLS Mobile: 8291967915