Receptionist / Front Desk Representative

As a Receptionist / Front Desk Representative, your role involves undertaking all receptionist and clerical duties at the desk of the main entrance, serving as the face of the company for all visitors and ensuring a positive first impression. Your friendly and perceptive personality, along with disciplined qualities, will be essential in dealing with complaints, providing accurate information, and maintaining a customer-oriented approach to make guests and visitors feel valued and comfortable during their time on the premises. Key Responsibilities: - Manage vendors and oversee material management including courier packaging - Handle petty cash transactions - Record inward and outward entries - Manage teleservices and oversee housekeeping activities - Supervise official mail and order food as per requirements - Assist in travel bookings and maintain stationary stock - Keep the front desk tidy and well-equipped with necessary materials - Welcome and greet guests, answer queries, and address complaints - Manage incoming calls, redirect them, take messages, and handle correspondence - Receive and distribute letters, packages, and parcels - Check, sort, and forward emails, monitor office supplies, and place orders when necessary - Maintain updated records and files - Perform other assigned duties such as travel arrangements and schedules Qualifications and Skills Required: - Proven experience as a front desk representative or in a relevant position - Familiarity with office machines like fax, printer, etc. - Knowledge of office management and basic bookkeeping - Excellent proficiency in MS Office, particularly Excel and Word - Strong communication and people skills - Good organizational and multitasking abilities - Problem-solving skills and customer service orientation - Proficiency in Hindi and English typing Please note that the Job Type for this position is Full-time with benefits including Provident Fund. The schedule is a day shift with a yearly bonus, and the work location is in person.,