Receptionist (Female)

Job Title : Receptionist Location : Alwar Job Type : Full-time/Part-time About Us : Women Pride PVT. LTD. We are a renowned Hospital Chain dedicated to providing compassionate care and cutting-edge reproductive technologies to our patients. We are looking for a highly organized and customer-oriented Receptionist to join our team. As the first point of contact for patients, you will play a key role in ensuring a smooth and w elcoming experience for everyone who walks through our doors. Key Responsibilities : Greet patients and visitors in a warm, professional, and friendly manner. Answer phone calls, respond to inquiries, and schedule patient appointments for consultations, treatments, and follow-ups. Maintain and update patient records in our electronic medical record (EMR) system. Manage patient check-ins and check-outs, ensuring all necessary forms and paperwork are completed accurately. Assist with the coordination of patient treatments, including confirming appointment details and collecting required documentation. Coordinate with the medical staff and other departments to ensure smooth patient flow. Handle confidential patient information in a sensitive and compliant manner. Process payments, issue receipts, and assist patients with billing inquiries. Ensure the reception area is neat, organized, and stocked with necessary materials for patient convenience. Provide support to other administrative staff and perform general clerical duties as needed (e.g., filing, faxing, photocopying). Stay updated on clinic services, policies, and promotions to accurately inform patients and visitors. Qualifications : High school diploma or equivalent (Bachelor’s degree is a plus). Previous experience in a healthcare or medical office environment, preferably in a fertility or IVF setting. Excellent communication skills, both verbal and written. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficient in Microsoft Office and familiarity with EMR systems (or willingness to learn). A professional and compassionate demeanor with a focus on providing exceptional patient service. Ability to maintain confidentiality and adhere to HIPAA guidelines. Desired Skills : Experience with billing, insurance, or patient financial inquiries is a plus. Knowledge of IVF procedures and terminology is beneficial but not required. Fluency in multiple languages can be an advantage in a diverse patient population. How to Apply : Please send your updated resume to womenprideivfrewari@gmail.com or contact us at 8287317740. Job Types: Full-time, Permanent Pay: ₹10,745.38 - ₹23,350.61 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person