Receptionist (Female only)

Job Title: Receptionist
Gender: Female only
Experience: Fresher only
Salary Range: 15,000 to 20,000
Office Location: Jagatpur- Gota ,Ahmedabad, Gujarat 382481
We need candidates from: Ahmedabad only
Education: Any Graduate
Working Days & Timing: Mon to Sat | 10:00 AM to 7:00 PM
Vacant Position: 2

Roles & Responsibilities:
1. Front Desk Management:
● Greet and assist clients, vendors, and visitors professionally.● Manage incoming phone calls, emails, and walk-in inquiries.● Route calls and messages to the appropriate departments (e.g., sales, production, design).2. Customer Service:
● Provide initial information on printing services (e.g., offset, digital, large format).● Respond to queries regarding order status, quotes, delivery timelines.● Schedule appointments for client meetings, press checks, or design consultations.3. Administrative Support:
● Maintain organized front-office operations.● Manage office supplies and consumables (paper, toner, etc.).● Handle incoming and outgoing correspondence (mail, couriers).● Support the sales or account management team with paperwork (quotes, invoices). 4. Job Coordination Support:● Enter job orders into ERP or MIS software (e.g., PrintSmith, EFI, Tharstern).● Track the movement of printing jobs and keep clients informed of delays.● Liaise with production or prepress teams to confirm schedules or proofs.5. File Handling & Prepress Coordination:
● Ensure artwork is forwarded to the design/prepress department.● Verify submission of required specifications (bleed, resolution, CMYK setup).6. Invoicing & Payments:
● Assist in generating and dispatching invoices for completed jobs.● Collect payments and issue receipts (cash, card, or online transfers).● Keep records of transactions and forward them to the accounts department.7. Facility Presentation:
● Ensure the reception area and waiting area are clean and professional.● Display company brochures, business cards, and sample products effectively.8. Internal Communication:
● Maintain communication between departments (sales, production, dispatch).● Coordinate delivery or pick-up schedules with the logistics team.9. Compliance & Safety:
● Maintain visitor logs and security protocols.● Be familiar with basic workplace safety standards relevant to print facilities.10. Miscellaneous Tasks:
● Help prepare materials for meetings or trade shows.● Assist management with basic data entry or HR documentation (leave requests, timesheets).

Skills:
● Clear verbal and written communication to interact with clients and internal teams.● Professional and courteous demeanor in handling client inquiries or complaints.● Ability to manage high-pressure situations with calm and efficiency.● Familiarity with basic printing terminology and processes (offset, digital, wide-format, finishing)● Handle multiple client inquiries, job entries, and admin tasks simultaneously.● Prioritize urgent jobs or customer needs based on production schedules.● Accurate data entry of job orders, client information, and delivery instructions.● Verify file formats, artwork specs, and customer instructions before forwarding to prepress or production.● Efficiently coordinate appointment scheduling, job tracking, and front desk tasks.● Ensure follow-ups on pending jobs, client calls, or proofs awaiting approval.● Filing, documentation, invoicing, and mail handling.● Managing office supplies and coordinating with vendors when necessary.● Build rapport with regular clients, suppliers, and co-workers.● Remain patient and composed, even with demanding or last-minute client requests.● Quickly assess and escalate production or client issues to the appropriate department.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person