Posted:3 hours ago|
Platform:
Work from Office
Full Time
Greeting visitors: Welcoming visitors and clients in a friendly and professional manner
Directing visitors: Guiding visitors to the correct person or department
Answering questions: Responding to customer inquiries in a timely and polite manner
Managing appointments: Scheduling and following up with appointments
Performing clerical tasks: Organizing meetings, preparing presentations, and collating data
Maintaining records: Keeping detailed records of visitor requests and calls received
Managing supplies: Taking inventory of supplies and restocking as needed
Operating office equipment: Using a fax machine, copy machine, and computer
Handling deliveries: Receiving deliveries and signing for them
Maintaining the reception area: Keeping the reception area and common areas clean and tidy Maintain an ongoing level of engagement and communication with key customers.
Building trusting relationships with clients.
Protecting the brand by maintaining a positive image.
Develop and implement strategies to retain existing customers and reduce churn.
Track and manage leads through the sales pipeline, ensuring timely follow-ups and conversions
Ensure timely and effective resolution of customer issues and complaints.
Continuously seek ways to improve the customer experience based on feedback and data analysis.
Location - Gurugram Sector 18
Working Days - 5.5 Days
Esskay Beauty
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