Receptionist

0 years

1 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a professional and friendly Receptionist to join our team at AMANI Residency. As the first point of contact for guests, you will play a key role in creating a welcoming environment and ensuring smooth front desk operations. The ideal candidate will have excellent communication skills, a pleasant demeanor, and the ability to multitask efficiently.

Key Responsibilities:

  • Greet guests warmly upon arrival and ensure a smooth check-in/check-out process
  • Manage front desk operations, including answering phones, handling inquiries, and responding to emails
  • Maintain guest records, bookings, and room assignments using reservation software
  • Provide guests with information about lodge services, local attractions, and transportation
  • Handle guest complaints or issues with professionalism and escalate when necessary
  • Manage payments and billing accurately (cash, card, or other methods)
  • Ensure the reception area is clean, organized, and welcoming
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
  • Follow all safety, security, and confidentiality procedures.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Food provided

Ability to commute/relocate:

  • Kannur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

Expected Start Date: 29/08/2025

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