Job Title : Accountant Location : Kharghar Department : Accounts & Finance Reporting to : Hospital Administrator / Finance Manager Experience : 2–5 years (Hospital or healthcare accounting preferred) Employment Type : Full-time Key Responsibilities : Manage day-to-day accounting operations, including billing, accounts payable/receivable, cash handling, and bank reconciliations. Maintain accurate records of inpatient and outpatient billing, insurance claims, and collections. Prepare and maintain ledgers, financial statements, and tax records in accordance with statutory requirements. Coordinate with TPAs (Third Party Administrators) and insurance companies for claim settlement and reconciliation. Ensure timely processing of payroll, vendor payments, and statutory dues (TDS, GST, PF, ESIC). Monitor budgets, prepare MIS reports, and assist in financial audits. Implement and manage internal financial controls and ensure compliance with all applicable financial regulations. Liaise with internal departments (admin, pharmacy, pathology, etc.) to reconcile expenses and revenue. Assist in pricing medical services and cost analysis for management review. Maintain confidentiality of patient and hospital data at all times. Key Requirements : B.Com / M.Com / CA Inter or equivalent qualification. Minimum 2 years of accounting experience (experience in a hospital/healthcare setting preferred). Strong knowledge of Tally ERP / Zoho Books / or other hospital accounting software. Familiarity with GST, TDS, Income Tax, and healthcare-related compliances. Good analytical, communication, and organizational skills. Ability to work independently and meet deadlines. Preferred Skills : Knowledge of NABH/NABL financial documentation requirements. Experience with TPA claim documentation and reconciliation. Ability to manage multiple priorities in a fast-paced hospital environment. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Job Title : Front Desk Executive / Receptionist Location : Kharghar Department : Front Office / OPD Reporting to : Hospital Administrator / Front Office Manager Experience : 1–4 years (experience in hospital or healthcare preferred) Employment Type : Full-time (must be open to rotational or night shifts if required) Key Responsibilities : Greet and assist patients and visitors in a polite and professional manner. Register new patients and manage appointments for consultants, OPD, and diagnostics. Answer telephone calls promptly; handle inquiries or direct them to the concerned department. Maintain patient records, update information in the hospital management software/EMR. Guide patients on billing, insurance documentation, and other administrative procedures. Coordinate with departments like nursing, lab, radiology, and pharmacy for smooth patient flow. Ensure waiting areas and front desk are clean, organized, and welcoming. Collect and record feedback from patients regarding services. Handle complaints calmly and escalate to Admin/Manager when needed. Manage shift handovers and maintain logs of daily activities. Key Requirements : Graduate in any discipline (preferred: Hospital Administration or related field). 1–4 years of experience in a hospital or clinic front desk role. Basic computer skills; familiarity with hospital software (e.g., MedSys, Insta, or similar). Excellent communication skills in English, Hindi, and local language. Good interpersonal skills and a patient-friendly attitude. Ability to multitask and work under pressure. Preferred Qualities : Presentable with a pleasant personality. Experience handling billing or TPA coordination is a plus. Willingness to work night shifts or weekends if required. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
Job Title: Receptionist Location: Rasayani, Raigad Industry: Healthcare / Multispecialty Hospital Experience Required: 1 to 3 years (Healthcare experience preferred) Employment Type: Full-Time (On-site) Job Summary: We are seeking a courteous, well-spoken, and efficient Receptionist to be the face of our multispecialty hospital in Rasayani. The ideal candidate will handle front desk responsibilities, provide excellent patient service, and manage administrative tasks to ensure smooth day-to-day operations. Key Responsibilities: Greet and welcome patients, visitors, and vendors in a professional and friendly manner. Answer incoming phone calls, take messages, and redirect calls as needed. Schedule and confirm appointments using hospital software. Register new patients and update existing patient records accurately. Collect consultation and other service fees, and issue receipts. Coordinate with departments and doctors to streamline patient flow. Handle inquiries about hospital services and direct patients to appropriate departments. Maintain cleanliness and organization of the reception area. Assist in administrative support tasks such as billing, filing, and data entry. Key Skills: Strong communication skills (Marathi, Hindi, English). Good computer knowledge – MS Office and basic hospital software. Excellent customer service and interpersonal skills. Polite, calm, and professional under pressure. Attention to detail and time management. Qualifications: Minimum HSC (12th pass); graduation preferred. Prior experience in a hospital or healthcare setting is an advantage. Job Type: Full-time Pay: ₹10,000.00 - ₹16,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
Job Title : Receptionist Location : Kharghar Department : Front Office / OPD Reporting to : Hospital Administrator / Front Office Manager Experience : 1–4 years (experience in hospital or healthcare preferred) Employment Type : Full-time (must be open to rotational or night shifts if required) Key Responsibilities : Greet and assist patients and visitors in a polite and professional manner. Register new patients and manage appointments for consultants, OPD, and diagnostics. Answer telephone calls promptly; handle inquiries or direct them to the concerned department. Maintain patient records, update information in the hospital management software/EMR. Guide patients on billing, insurance documentation, and other administrative procedures. Coordinate with departments like nursing, lab, radiology, and pharmacy for smooth patient flow. Ensure waiting areas and front desk are clean, organized, and welcoming. Collect and record feedback from patients regarding services. Handle complaints calmly and escalate to Admin/Manager when needed. Manage shift handovers and maintain logs of daily activities. Key Requirements : Graduate in any discipline (preferred: Hospital Administration or related field). 1–4 years of experience in a hospital or clinic front desk role. Basic computer skills; familiarity with hospital software (e.g., MedSys, Insta, or similar). Excellent communication skills in English, Hindi, and local language. Good interpersonal skills and a patient-friendly attitude. Ability to multitask and work under pressure. Preferred Qualities : Presentable with a pleasant personality. Experience handling billing or TPA coordination is a plus. Willingness to work night shifts or weekends if required. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Work Location: In person
Job Title: Telecaller Department: Front Office / Administration Location: Panvel Reports To: Front Office Manager / Operations Manager Job Summary: The Telecaller is responsible for handling inbound and outbound calls, assisting patients with appointment scheduling, providing information about hospital services, and ensuring excellent communication between patients and hospital departments. The role aims to enhance patient satisfaction through polite, prompt, and professional telephonic interaction. Key Responsibilities: 1. Patient Communication & Support Handle inbound calls and respond to patient inquiries courteously and efficiently. Make outbound calls for appointment reminders, follow-ups, feedback, and promotional campaigns. Provide accurate information about doctors, departments, timings, and hospital facilities. Guide patients on admission, billing, and report collection procedures. 2. Appointment & Coordination Schedule and confirm patient appointments with doctors and specialists. Coordinate with the front desk, OPD, and diagnostic departments for smooth patient flow. Maintain an updated database of doctors’ schedules and hospital services. 3. Record Keeping & Reporting Update patient information and call logs accurately in the hospital system. Maintain confidentiality of patient records and conversations. Prepare daily call reports and share with the reporting manager. 4. Feedback & Relationship Management Collect feedback from patients to assess satisfaction levels. Escalate patient concerns to the respective department for resolution. Build positive rapport with patients to encourage repeat visits and referrals. Skills & Competencies: Excellent verbal communication and listening skills. Pleasant and confident telephone etiquette. Basic computer knowledge (MS Office, hospital software). Good organizational and multitasking ability. Patience, empathy, and customer-focused attitude. Qualifications & Experience: Minimum Qualification: HSC / Graduate (Preferred in any discipline). Experience: 1–3 years in telecalling, preferably in a hospital, clinic, or healthcare setup. Language: Fluency in English, Hindi, and regional language (Marathi preferred). Work Schedule: Full-time position. Working Days: 6 days a week. Key Performance Indicators (KPIs): Number of calls handled per day. Appointment conversion rate. Patient satisfaction score. Accuracy of data entry and reporting. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person
Job Title : Receptionist Location : Kharghar Department : Front Office / OPD Reporting to : Hospital Administrator / Front Office Manager Experience : 1–4 years (experience in hospital or healthcare preferred) Employment Type : Full-time (must be open to rotational or night shifts if required) Key Responsibilities : Greet and assist patients and visitors in a polite and professional manner. Register new patients and manage appointments for consultants, OPD, and diagnostics. Answer telephone calls promptly; handle inquiries or direct them to the concerned department. Maintain patient records, update information in the hospital management software/EMR. Guide patients on billing, insurance documentation, and other administrative procedures. Coordinate with departments like nursing, lab, radiology, and pharmacy for smooth patient flow. Ensure waiting areas and front desk are clean, organized, and welcoming. Collect and record feedback from patients regarding services. Handle complaints calmly and escalate to Admin/Manager when needed. Manage shift handovers and maintain logs of daily activities. Key Requirements : Graduate in any discipline (preferred: Hospital Administration or related field). 1–4 years of experience in a hospital or clinic front desk role. Basic computer skills; familiarity with hospital software (e.g., MedSys, Insta, or similar). Excellent communication skills in English, Hindi, and local language. Good interpersonal skills and a patient-friendly attitude. Ability to multitask and work under pressure. Preferred Qualities : Presentable with a pleasant personality. Experience handling billing or TPA coordination is a plus. Willingness to work night shifts or weekends if required. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Title : Receptionist Location : Kharghar Department : Front Office / OPD Reporting to : Hospital Administrator / Front Office Manager Experience : 1–4 years (experience in hospital or healthcare preferred) Employment Type : Full-time (must be open to rotational or night shifts if required) Key Responsibilities : Greet and assist patients and visitors in a polite and professional manner. Register new patients and manage appointments for consultants, OPD, and diagnostics. Answer telephone calls promptly; handle inquiries or direct them to the concerned department. Maintain patient records, update information in the hospital management software/EMR. Guide patients on billing, insurance documentation, and other administrative procedures. Coordinate with departments like nursing, lab, radiology, and pharmacy for smooth patient flow. Ensure waiting areas and front desk are clean, organized, and welcoming. Collect and record feedback from patients regarding services. Handle complaints calmly and escalate to Admin/Manager when needed. Manage shift handovers and maintain logs of daily activities. Key Requirements : Graduate in any discipline (preferred: Hospital Administration or related field). 1–4 years of experience in a hospital or clinic front desk role. Basic computer skills; familiarity with hospital software (e.g., MedSys, Insta, or similar). Excellent communication skills in English, Hindi, and local language. Good interpersonal skills and a patient-friendly attitude. Ability to multitask and work under pressure. Preferred Qualities : Presentable with a pleasant personality. Experience handling billing or TPA coordination is a plus. Willingness to work night shifts or weekends if required. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Counselor – Patient Counselling Location: Panvel Department: Patient Services / OPD / Marketing / Support Reporting To: Hospital Administrator / Medical Director / PRO Job Summary: The Counselor will be responsible for providing professional guidance and emotional support to patients and their families, helping them understand diagnoses, treatment plans, and hospital services. The role also involves patient education, follow-ups, and ensuring overall patient satisfaction and comfort during their hospital journey. Key Responsibilities: Greet and interact with patients and their families in a warm, empathetic, and professional manner. Provide counselling to patients regarding their diagnosis, available treatments, and hospital procedures in coordination with doctors. Educate patients about pre- and post-treatment care, medication adherence, and lifestyle changes where applicable. Help patients overcome fears, anxiety, or hesitation related to medical treatments or procedures. Maintain confidentiality of patient information and records at all times. Coordinate with doctors, nurses, and administrative staff to ensure smooth patient communication and experience. Follow up with patients post-consultation or post-surgery to check progress and satisfaction. Provide counselling support to family members, especially during critical or stressful cases. Assist in handling patient grievances tactfully and escalate issues when necessary. Maintain counselling records, reports, and daily logs. Support hospital awareness, health camps, or community outreach programs when required. Skills & Competencies: Excellent communication and interpersonal skills. Empathy, patience, and strong listening ability. Good understanding of hospital services, treatments, and patient care. Ability to manage emotionally charged or sensitive situations calmly. Proficiency in local language(s), English, and Hindi preferred. Basic computer and record-keeping skills. Qualifications: Bachelor’s or Master’s Degree in Psychology, Counselling, Social Work, or Healthcare Management. Prior experience (0–3 years) in hospital counselling, patient relations, or healthcare communication preferred. Freshers with strong interpersonal and communication skills may also apply. Work Schedule: Full-time; general duty as per hospital requirement. Compensation: As per industry standards and experience. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person