36 Real-Time Monitoring Jobs

Responsibilities We're looking for experienced tech-savvy professionals to join our Systems Surveillance team. As an Surveillance Executive, you'll be responsible for real-time monitoring of ATM machines across locations, ensuring operational uptime, security compliance, and rapid incident response. Qualifications Strong observational and analytical skills Comfortable with tech interfaces and remote monitoring tools Quick decision-maker with a calm, solution-oriented mindset Willing to work in rotational shifts and handle high-alert situations. BE or equivalent. Prior experience in ATM monitoring, security operations, or helpdesk coordination is a must Remuneration Upto 2.75 Lakhs per Annum

Position Summary We are seeking a motivated and detail-oriented Process Associate to support our fast-moving quick commerce operations in Delhi NCR. The role involves overseeing real-time order flow, ensuring accuracy, maintaining process efficiency, and supporting coordination across fulfillment teams to deliver a seamless customer experience. Key Responsibilities Monitor live order flow from reception to final dispatch. Manage and prioritize incoming orders within defined timelines. Ensure order accuracy, quality, and packaging compliance. Support inventory tracking, report discrepancies, and maintain system accuracy. Identify and resolve operational bottlenecks and system delays. Coordina...

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're pass...

Responsibilities: Manage a team of Traffic Analysts and Scheduling Analysts across all programs and potentially across multiple sites. Collaborate with the Workforce Management (WFM) Manager and site operations to develop effective staffing strategies considering variables that may impact staffing and call volume projections. Monitor and analyze call patterns and intra/inter-day activity, making real-time adjustments to maintain optimal productivity and efficiency. Assist in the creation of scheduling matrices that support service level, adherence, and financial goals using historical and projected data. Develop contingency plans in partnership with the WFM Manager to ensure consistent staff...

Responsibilities: Manage a team of Traffic Analysts and Scheduling Analysts across all programs and potentially across multiple sites. Collaborate with the Workforce Management (WFM) Manager and site operations to develop effective staffing strategies considering variables that may impact staffing and call volume projections. Monitor and analyze call patterns and intra/inter-day activity, making real-time adjustments to maintain optimal productivity and efficiency. Assist in the creation of scheduling matrices that support service level, adherence, and financial goals using historical and projected data. Develop contingency plans in partnership with the WFM Manager to ensure consistent staff...

Responsibilities: Manage a team of Traffic Analysts and Scheduling Analysts across all programs and potentially across multiple sites. Collaborate with the Workforce Management (WFM) Manager and site operations to develop effective staffing strategies considering variables that may impact staffing and call volume projections. Monitor and analyze call patterns and intra/inter-day activity, making real-time adjustments to maintain optimal productivity and efficiency. Assist in the creation of scheduling matrices that support service level, adherence, and financial goals using historical and projected data. Develop contingency plans in partnership with the WFM Manager to ensure consistent staff...

Responsibilities: Manage a team of Traffic Analysts and Scheduling Analysts across all programs and potentially across multiple sites. Collaborate with the Workforce Management (WFM) Manager and site operations to develop effective staffing strategies considering variables that may impact staffing and call volume projections. Monitor and analyze call patterns and intra/inter-day activity, making real-time adjustments to maintain optimal productivity and efficiency. Assist in the creation of scheduling matrices that support service level, adherence, and financial goals using historical and projected data. Develop contingency plans in partnership with the WFM Manager to ensure consistent staff...

Job Requirements: Manages a team of Traffic Analyst and Scheduling Analyst, across all programs and potentially across multiple sites Work directly with the client and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call volume projections Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real time to ensure optimal productivity and efficiency Create scheduling matrices that ensure achievement of service level, schedule adherence and other financially impacting goals, using projections and/or historical information Create proper contingency plans to ensure that staffi...

Job Requirements: Manages a team of Traffic Analyst and Scheduling Analyst, across all programs and potentially across multiple sites Work directly with the client and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call volume projections Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real time to ensure optimal productivity and efficiency Create scheduling matrices that ensure achievement of service level, schedule adherence and other financially impacting goals, using projections and/or historical information Create proper contingency plans to ensure that staffi...

Responsible for managing, analyzing, and updating RMS data for solar water pump projects across states. Ensure real-time monitoring, fault detection, and performance optimization with accuracy and independence Required Candidate profile Check and analyze RMS data from portals, prepare accurate reports, and ensure timely backend uploads to maintain project accuracy and smooth operations.

Responsible for managing, analyzing, and updating RMS data for solar water pump projects across states. Ensure real-time monitoring, fault detection, and performance optimization with accuracy and independence Required Candidate profile Check and analyze RMS data from portals, prepare accurate reports, and ensure timely backend uploads to maintain project accuracy and smooth operations.

Summary A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their key responsibilities include analyzing queues for adherence opportunities and taking corrective actions to optimize operational efficiency via Teams chats with functional areas. Your Role in Our Mission Real-time monitoring - Continuously monitor call volumes, agent status (logged in, available, on calls, on breaks), and queue lengths to ...

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

Track orders, shipments, and inventory across the entire supply chain network. Use control tower dashboards to ensure proactive exception handling. Identify disruptions such as shipment delays, stockouts, or supplier issues.

We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and contact center agents to balance workloads and maintain service standards. Additionally, the RTA will support our ongoing configuration and maintenance of call center systems within the client services group as may be required. Key Responsibilities Monitor real-time performance metrics, including c...

We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and contact center agents to balance workloads and maintain service standards. Additionally, the RTA will support our ongoing configuration and maintenance of call center systems within the client services group as may be required. Key Responsibilities Monitor real-time performance metrics, including c...

We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and contact center agents to balance workloads and maintain service standards. Additionally, the RTA will support our ongoing configuration and maintenance of call center systems within the client services group as may be required. Key Responsibilities Monitor real-time performance metrics, including c...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It start...

DESCRIPTION Since 1995, Amazon has focused on being the world's most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization's goal is to enable sellers, vendors, and brand owners of any ...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

Responsibilities: Collaborate with cross-functional teams to gather and analyze user requirements, translating them into UI designs and features for IoT applications Develop responsive and user-friendly Angular-based interfaces for IoT applications, ensuring high performance and seamless user interactions Implement efficient data visualization and real-time monitoring features, allowing users to monitor and control IoT devices remotely Integrate with backend APIs and services to retrieve and update data, ensuring data accuracy and consistency Optimize application performance for various devices and browsers, troubleshooting and resolving UI-related issues Stay updated with the latest UI/UX t...

Job Description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity, Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement.

Job Description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity, Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement.

OPENING IS ONLY FOR BANGALORE | Real Time Analyst (RTA) | Bangalore | International BPO WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory (MANDATE) Required Candidate profile Atleast 1 year experience as RTA in International process Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCO...