RCU Trxn Monitoring Team Manager-Ho & Support-Internal Control

As a Transaction Monitoring-Team Manager in the RCU Transaction Monitoring department at Infinity-Goregaon-Mumbai, your role involves managing a team of Transaction Monitoring Analysts and overseeing the day-to-day functioning. Your responsibilities include: - Actively monitoring team activity by timely reviewing case management alert investigations, completions, and alert dispositions. - Examining the quality of alert closures through sampling. - Critically assessing the rules within automated monitoring platforms to ensure they capture the modeled risks effectively. - Analyzing rules to detect fraudulent transactions using various FRM systems to establish and maintain proactive fraud prevention mechanisms and fraud detection/investigation processes. - Undertaking analysis on monitoring data to recommend changes or alterations in defined rules. - Working closely with management, compliance, and field teams to enhance processes. - Conducting process and product reviews, playing an active role in fraud assessments, and creating and presenting case reports to identify challenges and provide solutions. - Coordinating internal processes for policy revisions and reviews to support business unit and departmental procedures. - Assessing, supporting, and recommending solutions in modified or new Fraud Risk technology/tools. - Ensuring fraud performance meets established benchmarks and industry/regional level losses. - Leading in-house development of external and internal fraud detection and mitigation solutions, alert and case management workflows. - Preparing RCSA and participating in internal and external audit preparation and remediation. Qualifications required for this role include: - Graduate degree in a related field or minimum 5 years of progressive experience in fraud prevention. - Strong interpersonal and communication skills, both oral and written, with the ability to interact and influence all levels of management and staff successfully. - Creativity, flexibility, decisiveness, and adaptability to a dynamically changing business environment. - Ability to support daily activities in high-risk areas in operations in a 24x7 environment. - Effective strategic planning, thorough analytical, planning, and problem-solving skills. - Advanced knowledge and experience in card & digital processing and fraud monitoring. - Proficiency in MS-Office, with a preference for Excel. In addition to the above, you will also assist in establishing and maintaining proactive fraud prevention mechanisms, fraud detection/investigation processes, and a Fraud Plan along with the Fraud team. You will collaborate closely with management, compliance, and field teams to strengthen front-end verification and other processes.,