Job
Description
Experience: Relevant Experience: Minimum of 5-7yrs of experience in Ice Cream Industry preferred Job Summary: The Quality Manager is responsible for ensuring the highest standards of quality and safety in all manufacturing processes within the Ice Cream Factory. This role is critical in maintaining compliance with industry standards and company policies, driving continuous improvement in product quality, and ensuring the safety of all team members. The Quality Manager will oversee all aspects of quality assurance, quality control, safety training, and compliance with Hazard Analysis and Critical Control Points (HACCP). Key Responsibilities: Safety Trainings and Safety Consciousness: Prioritize safety as the foremost concern within the department, ensuring that every team member receives comprehensive safety training. Achieve safety training targets and ensure adherence to all mandated safety norms and standards in daily operations. Ensure the consistent use of required Personal Protective Equipment (PPE) such as P3 nose masks, safety shoes, etc., by all team members to prevent accidents and hazardous conditions. Quality Consciousness: Monitor and ensure that all manufacturing processes comply with established quality norms and standards. Oversee lab operations and on-line quality control (QC) to ensure compliance with the UMA method prescribed by HUL. Address quality deviations with urgency, implementing corrective actions to prevent recurrence. Establish procedures and checks to identify and mitigate quality gaps proactively. Lead quality improvement projects to enhance overall product quality.. Product Quality: Ensure that all batch processes and material quantities align with HUL specifications, with accurate line checks and controls. Maintain DPMU within internal targets, aiming for zero depot holds and customer or consumer complaints. Ensure that both RM and On-Line labs are fully equipped with necessary facilities and testing equipment per HUL specifications. Conduct annual internal audits and ensure product recall and traceability from raw materials (RM) to finished goods (FG) and vice versa. Manage complaint handling and Corrective and Preventive Actions (CAPA) for all received complaints. Control non-conforming materials to maintain product quality standards. Critical Control Point Monitoring: Conduct annual HACCP studies and reviews, especially when there are process design changes. Ensure all Critical Control Points (CCP) are regularly monitored and maintained. Evaluate and discuss critical quality-related activities, providing timely updates to relevant departments based on the activity's urgency. Retention Sample Management: Ensure proper storage of all samples and documents per company policy. Manage retention of product samples by shift, day, cascade/stroke machine, and SKU. MIS Reports: Ensure timely submission of daily, weekly, and monthly Management Information System (MIS) reports to the GM-Operations and HUL. Calibration and Maintenance: Oversee the maintenance and calibration of all lab instruments and equipment, ensuring timely external calibration as required. Quality & Process Internal & External Audits: Conduct monthly process and quality audits, submitting reports to GM-Operations and HUL's WCM portal. Facilitate smooth execution of quality audits such as BRC, WCM, GMP, and HH, adhering to defined standards and procedures. Review and resolve all non-conformances identified in previous audits within the stipulated time frame. Training & Development : Provide regular training to both the quality and production teams, focusing on identified gaps in production processes. If interested, kindly apply or share your resume on darshikasharma@jadenexecutivesearch.com
