Quality Manager - Hubli

Job Purpose

To plan, implement, monitor, and continuously improve quality standards, patient safety, and compliance with hospital accreditation and regulatory requirements.

Key Responsibilities

Patient Safety & Quality:

• Develop, implement, and maintain hospital Quality Management System (QMS)
• Monitor patient safety indicators, clinical outcomes, and risk management
• Conduct Root Cause Analysis RCA) for incidents, near misses, and sentinel events
• Implement corrective and preventive actions (CAPA)

Accreditation & Compliance

• Lead hospital accreditation activities (NABH / JCI / ISO, as applicable)
• Ensure compliance with statutory and regulatory requirements
• Coordinate internal audits, external audits, and surveillance assessments
• Maintain and update quality manuals, SOPs, and policies

Audits & Monitoring

• Plan and conduct internal quality audits across departments
• Track non-conformities and ensure timely closure
• Monitor KPIs, quality indicators, and dashboards
• Report quality performance to management and committees

Training & Awareness

• Conduct quality-related training and awareness programs for staff
• Promote a culture of quality, safety, and continuous improvement
• Support departments in process improvement initiatives

Documentation & Data Management

• Maintain quality documentation and records
• Analyse quality data and prepare reports for Quality Committee meetings
• Ensure document control and version management

Coordination & Communication

• Coordinate with clinical, nursing, administrative, and support departments
• Act as a liaison with accreditation bodies and regulatory authorities
• Participate in Quality, Infection Control, Patient Safety, and Ethics committees

Note:

• Prospective candidate should be open for travelling to all the Units as part of the job as and when it is necessary.
• Min 2 to 7 days of Travelling in a month

Qualifications

• BDS/ MBBS with additional Quality certification preferred.

Skills & Competencies:

• Strong knowledge of

  NABH standards and hospital accreditation processes

• Excellent analytical and problem-solving skills
• Audit and documentation expertise
• Risk management and patient safety knowledge
• Leadership, coordination, and training skills
• Effective communication and reporting skills
• Ability to work across departments