Quality Manager, gTech Ads

As a candidate for this position, you should have a Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. You must possess at least 7 years of experience with global operations in quality, customer facing roles or a related role, along with 5 years of experience in managing warehousing and supply chain operations. Additionally, you should have 5 years of experience working with supervising and managing third-party logistics, as well as experience in data, insights, and analytics. Preferred qualifications include a Master's degree in Business Administration or a related field, certification in Digital Marketing such as Google Ads Fundamentals or Google Ads Video, and certification in Operations Six Sigma, COPC, or LEAN. Experience in data and insights with knowledge of SQL is also desirable. About The Job: Joining the gTech Ads team means being responsible for providing support, media, and technical services for customers utilizing Google's Ad products. This involves assisting customers of all sizes in optimizing their use of Ad and Publisher products, setting up accounts, implementing ad campaigns, and offering media solutions for business and marketing needs. You will also provide complex technical and measurement solutions while ensuring a high level of consultative support for large customers. Collaboration with Sales, Product, and Engineering teams within Google is essential to develop innovative solutions that enhance product offerings and customer experiences. Responsibilities: - Drive quality operations with vendor partners and contribute to quality workflow design to ensure noise-free quality and customer experience. - Translate business requirements into outcomes through quality evaluation. - Manage stakeholders and thrive in a matrixed, cross-functional, global, and multicultural environment. - Collaborate with cross-functional teams to inform and influence roadmaps, ensuring successful execution of initiatives. In this role, you will have the opportunity to take ownership of improvements that support billions of dollars in business growth activation annually. Google Ads plays a crucial role in powering the open internet and connecting people, publishers, advertisers, and Google through advanced technology. Join a global team that focuses on helping customers and advertisers achieve their business goals through optimization and reporting/insight support, contributing to a trusted partnership with Google.,