84 Copc Jobs

Job Description WO Value - 220k Location - PAN India Role ServiceNow ITIL/ITSM Process Consultant Job Description Position Description: Ideal Candidate will ensure development of the appropriate Information Technology Service Management (ITSM) model and process based on the ITILService Management framework and the successful application of this model across all aspects of the IT delivery. This includes the strategic, design, transition, and operation services and continuous service improvement. Responsibilities Responsibilities: Define, design, transition and continually improve the IT Service Management lifecycle, including processes, roles, metrics, Key Performance Indicators (KPIs) Provid...

About The Role Job Title – SAP FICO with COPC & COPA – Manager – S&C GN Management Level :07 – Manager Location :Hybrid (Pan India) Must have skills :SAP FICO (Finance & Controlling) with COPC (Product Cost Controlling) and COPA (Profitability Analysis) Good to have skills :SAP S/4HANA Finance, SAP Central Finance, Group Reporting, Margin Analysis Job Summary As an SAP FICO with COPC & COPA Manager, you will lead financial transformation programs focused on product cost optimization, margin transparency, and profitability management . You will design and implement SAP Controlling solutions that enable real-time cost tracking, accurate profitability analysis, and informed decision-making for ...

We are looking for a skilled Application Specialist to join our team at LIXIL, with a strong background in IT Services & Consulting. The ideal candidate will have excellent technical skills and experience working with various applications. Roles and Responsibility Collaborate with cross-functional teams to design and implement new applications and features. Provide technical support and training to end-users on existing applications. Analyze business requirements and develop solutions using various application tools and technologies. Develop and maintain documentation of application processes and procedures. Troubleshoot and resolve technical issues related to applications. Participate in th...

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: ServiceNow - SaaS . Experience: 5-8 Years .

As a skilled and motivated SAP CO Consultant, your role will involve full-cycle SAP implementation, support, and enhancement of financial systems to meet evolving business needs. You will be responsible for configuring and supporting SAP CO submodules including CCA, PCA, IO, COPA, and Product Costing (CO-PC). Additionally, your key responsibilities will include: - Delivering cost closing activities such as WIP, variance analysis, settlements, and cockpit management. - Leading profitability and margin analysis across product lines using COPA. - Collaborating with cross-functional teams to integrate CO-PC with MM, PP, SD, and FI modules. - Providing insights into inventory valuation, material ...

We're hiring || Senior Manager Quality || Mumbai Job Specifications: Develop and implement QA Frameworks, SOP's and evaluation processes Analyze call/chat/email evaluations, identify trends, and suggest improvements Ensure Compliance with client specific KPI's and service level agreements Report Key Quality Metrics - NPS, FCR, QA Scores Drive RCA for quality deviations and develop corrective action plans Client & Stakeholder Management (3rd Party Client Management) Experience with Six Sigma, COPC or Lead Methodologies Minimum - Green Belt Certified In a leadership/managerial role for at least 2 years Strong Knowledge of QA Tools, call center metrics Proficient in PowerPoint and QA Software S...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. 5 years of experience managing warehousing and supply chain operations. 5 years of experience working with, supervising, and managing third-party logistics relationships. Preferred qualifications: MBA or Master's degree. Certification in Operations Six Sigma, COPC or LEAN, or other related operations coursework. 5 years of experience analyzing data and generating business ...

Job Title: SAP Controlling (CO) Architect Company Overview Join Us as an SAP ECC Controlling Consultant Drive Transformation at the Intersection of Business and Technology Join our dynamic organization, a leader in Professional services, committed to leveraging cutting-edge technology to drive business success. We are seeking a highly skilled SAP CO Architect to join our innovative IT SAP COE team and help shape the future of our financial and operational systems. Position Summary We are seeking a skilled and motivated SAP CO Consultant to join our collaborative team supporting SAP Finance and Controlling efforts. This role involves full-cycle SAP implementation, support, and enhancement of ...

As an experienced SAP CO Consultant specializing in CO-PC (Product Costing) and COPA (Profitability Analysis), your role will involve designing, implementing, and configuring SAP CO solutions tailored to meet business needs. Your responsibilities will include: - Designing, implementing, and configuring SAP CO with a focus on CO-PC and COPA. - Defining costing methods, cost center accounting, internal orders, and overhead costing. - Working closely with SAP FI, MM, and PP teams to ensure seamless integration. - Configuring cost object controlling, material ledger, actual costing, and variance analysis. - Implementing cost allocation cycles, assessment cycles, and activity-based costing. - Dev...

Experience required: 8 to 15 years of SAP FI/CO experience in major global Tech organizations. Location: Preferably Bangalore, other PAN India locations are also open. Work Mode: Hybrid Model, need to work from office for 3 days in a week or 12 days in a month as mandate. Shifts: UK-India based shift timings. Notice: Immediate joiners are preferred. Expertise in S/4HANA Product Costing CO PC (especially Product Cost Planning CO PC PCP) with 2 to 3 implementations. Experience in customizing and FRICE developments specifically in S/4HANA Product Costing but also other SAP FI/CO modules. Experience in different types of S/4HANA developments Developer (on stack) extensibility and Side by side ex...

We are looking for a Quality Head/ Chief Manager with a proven track record in the BPO industry, specifically in telesales and online sales. The ideal candidate will have a minimum of 10 years of quality exposure in the BPO space and at least 6-7 years of experience managing or heading a quality function. This role is critical in ensuring that our sales processes are efficient, effective, and consistently meet the highest quality standards. Key Responsibilities: - Lead and manage the quality function for our telesales and online sales units. - Develop and implement comprehensive quality assurance policies and procedures. - Monitor and evaluate the performance of telesales and online sales te...

Roles and Responsibilities: Team Leadership & Management Supervise Team Leaders and their respective agents. Conduct performance reviews and coaching sessions. Foster a culture of accountability, engagement, and continuous improvement. Operational Excellence: Monitor and analyze KPIs such as AHT, CSAT, FCR, SLA adherence, and productivity. Implement process improvements to enhance efficiency and quality. Ensure compliance with company policies and client requirements. Client Relationship Management: Serve as the primary point of contact for client escalations and operational updates. Participate in client calls, business reviews, and strategic planning sessions. Reporting & Analysis: Prepare...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. 5 years of experience managing warehousing and supply chain operations. 5 years of experience working with, supervising, and managing third-party logistics relationships. Preferred qualifications: MBA or Master's degree. Certification in Operations Six Sigma, COPC or LEAN, or other relevant operations coursework. 5 years of experience analyzing data and generating business...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. 5 years of experience managing warehousing and supply chain operations. 5 years of experience working with, supervising, and managing third-party logistics relationships. Preferred qualifications: MBA or Master's degree. Certification in Operations Six Sigma, COPC or LEAN, or other relevant operations coursework. 5 years of experience analyzing data and generating business...

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality . Experience5-8 Years .

Job Description Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Geographic Information Systems(Maps) . Experience: 5-8 Years .

Role Overview: As a Warehouse and Supply Chain Operations Manager at gTech Ads, you will be responsible for managing warehousing and supply chain operations. You will work on supervising and managing third-party logistics relationships to ensure smooth operations. Your role will involve analyzing data to generate business insights that guide decision-making. Additionally, you will be required to manage vendors and extended workforce providers while creating and revamping Quality frameworks and improvements. Your knowledge of tech and analytics tools, including SQL, will be essential for this role. Key Responsibilities: - Drive quality operations with vendor partners to ensure noise-free qual...

Role Overview: You will be responsible for leading the Contact Centre quality assurance initiatives as an Assistant Manager Quality. Your role will involve designing quality frameworks, driving continuous improvement, and enhancing the overall customer experience through robust QA processes. Key Responsibilities: - Oversee and continuously refine the quality assurance framework across all customer interactions, including voice, email, chat, and digital. - Analyse quality interactions of the Operations team, ensuring timely and effective call audits, evaluations, and reporting. - Identify trends and systemic issues from audit results and collaborate with operations, training, and compliance t...

Role Overview: You will be joining the SAP team as an experienced SAP FICO and GTS Consultant. Your main responsibilities will include designing, configuring, testing, and supporting business processes in finance and international trade compliance. The ideal candidate should have a strong background in SAP Finance and Controlling with additional expertise in Global Trade Services. Key Responsibilities: - Strong experience in SAP FICO modules such as GL, AP, AR, AA, CO-PA, CO-PC. - Working knowledge of SAP GTS, particularly in Compliance and Customs Management. - Understanding of integration points between FICO, MM, SD, and GTS. - Ability to write functional specifications, test plans, and tr...

As a Functional Application resource at PwC, your primary responsibility will be to design, build, and support SAP-based ERP solutions. You will lead the analysis and design in the SAP FI/CO, ICMR area in collaboration with the engagements/clients finance team. Your role will involve connecting with teams, conducting structured testing with users, and automating solutions to ensure the stabilization of the solution and consistent delivery of quality. Additionally, you will collaborate with multiple workstreams to develop cost-effective solutions that meet user requirements. Your ability to progress quickly in a dynamic and complex environment, as well as your willingness to travel, will be c...

As an experienced finance professional specializing in Product Costing and Controlling in SAP S/4HANA, your role will involve leading the design, execution, and governance of product costing processes. Your responsibilities will include: - Owning the end-to-end product costing framework, encompassing standard costing, actual costing, and cost estimate runs. - Managing Material Ledger closing to ensure the accuracy of actual cost calculations and inventory valuation. - Performing variance analysis (material, labor, overhead) and offering insights to Manufacturing, Supply Chain, and Finance teams. - Collaborating with Procurement and Operations to maintain BOMs, routings, scrap/yield factors, ...

Role: SAP FICO (Financial Accounting & Controlling) Consultant Type: Full-Time Location: Remote Job Description Around 7 - 10 years of SAP experience as a consultant with complex and multiple projects (both complete Core template design/build/validation, roll-out, and support) in the area of SAP S/4 FI and CO with hands-on experience in the following areas: For SAP FI profiles: G/L, AP, AR, Assets, Month/year end closing activities, and integration with other modules. Good business process knowledge is required. Knowledge in SAP RAR, Tax applications like Sabrix and SAP Vistex will be an added advantage. For SAP CO: CCA, PCA, Internal order, CO-PA, CO-PC. Deep knowledge in product costing in...

Job Description: The role of Quality Manager (IC role) is responsible for driving Quality Assurance in a customer-centric BPO environment with a strong focus on cloud services support operations. The position requires proven expertise in quality frameworks, compliance standards, and continuous process improvement. Responsibilities: Develop & implement quality assurance plans and audits aligned with industry best practices. Monitor QA auditors performance and drive customer-centric KPIs. Conduct quality reviews, identify gaps, and implement corrective actions. Lead training programs to enhance QA team capabilities. Ensure precision, consistency, and repeatability in QA outputs. Collaborate wi...

Job Responsibilities : Manages a team of Quality Managers, DMs and AMs across the account geographies To manage transaction quality performance for a customer service voice and chat process Participates in design of call & email monitoring formats and quality standards Defines Quality Framework, CTQs and implementation of Quality Control Plan To conduct audits as per defined guideline and sampling for transaction monitoring To ensure 100% closure of feedbacks To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and plan feedback and refresher sessions with agents to improve Quality of calls & emails To drive process improvement ini...

Maintain, optimize, and own SAP Product Costing functionalities Resolving complex Product Costing and Material Ledger issues. Provide expert guidance to the S/4 HANA 2023 Lead or participate in SAP CO / Product Costing projects