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8.0 - 15.0 years

3 - 15 Lacs

Gurgaon, Haryana, India

On-site

Role Overview: We are seeking a seasoned and strategic Training and Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations. This role demands a strong leader with a deep understanding of BPO metrics, compliance, performance enhancement strategies, and coaching methodologies. Key Responsibilities: Training Management: Design, implement, and enhance training modules for new hire, refresher, and process-specific programs. Collaborate with operations and clients to understand training needs and performance gaps. Conduct TNI/TNA (Training Needs Identification/Analysis) and deliver results-oriented training interventions. Drive learning effectiveness and knowledge retention through regular assessments and feedback loops. Ensure trainer readiness and facilitate train-the-trainer programs. Quality Management: Establish and implement quality assurance strategies aligned with client expectations and business goals. Define audit frameworks and monitor process performance through call audits, compliance checks, and RCA. Lead a team of Quality Analysts to ensure rigorous performance tracking and actionable feedback to agents. Manage calibration sessions with stakeholders and ensure scoring alignment. Report quality trends and recommend process improvements. Team Leadership & Governance: Lead a team of trainers and quality analysts across multiple processes. Drive performance, engagement, and development of team members. Work closely with operations and support teams to deliver on SLAs and KPIs. Participate in client interactions, governance calls, and performance reviews. Candidate Requirements: Minimum 8 years of experience in an International BPO, with at least 3 years in a managerial role handling both Training and Quality. Strong understanding of customer service metrics, call quality, BPO training frameworks, and performance management. Excellent communication, presentation, and stakeholder management skills. Flexible to work in rotational shifts and rotational week offs. Bachelor's degree (mandatory); certifications in Six Sigma, COPC, or training (preferred).

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

Technogen India Pvt. Ltd. is currently seeking a Senior SAP Finance and Controlling Consultant to join our team on a full-time basis. This hybrid role will be primarily based in Hyderabad/Bangalore, with the flexibility to work from home as needed. As a Senior SAP FICO Consultant, you will play a crucial role in the day-to-day activities related to SAP FICO implementation, configuration, customization, and support. The ideal candidate for this position must have a minimum of 8 years of hands-on experience working with the SAP Finance and Controlling Module. In addition, candidates should have a proven track record of involvement in at least 2 successful S/4HANA implementation projects. A strong functional understanding of key SAP components such as SAP GL, AA, COPC, COPA, as well as overall knowledge of SAP integration with other modules, is essential for this role. Moreover, the successful candidate will be responsible for understanding and managing the integration of SAP FI CO with various other SAP modules including MM, QM, CO, PP, PM, WM, SD, and FI. Experience in creating data migration templates, extracting, cleansing, and uploading data is highly desirable. The role also entails designing and implementing core functionalities within SAP GL, AA, COPC, COPA, Revenue Recognition, Credit Management, Cost Center Management, Billing, and Material Ledger. Furthermore, the candidate will be required to configure the SAP system within the SAP FI CO areas to align with the specific requirements identified during blueprinting sessions. If you are a seasoned SAP Finance and Controlling professional with a keen eye for detail and a passion for delivering high-quality solutions, we invite you to apply for this exciting opportunity at Technogen India Pvt. Ltd.,

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10.0 - 20.0 years

15 - 30 Lacs

Bengaluru

Work from Office

Hi Team, We have an immediate requirement. Please find the details below. Hybrid model-3 days in a week Job Location: Bangalore-Manyata Tech Park 6 t0 12 months project 1.Position Name: SAP FI Consultant Position Type: Contract Contract Duration: 6 months Timings: 11 am to 8 pm IST Location: Bangalore, Hybrid (3 days/week from the office) Client Status: Signed Start Date: Immediate Communication Skills: 4 and above / 5 Must-Haves: Electronic Bank Statement (EBS) Data Medium Exchange Engine (DMEE) Bank Communication Management (BCM) Asset Accounting Lockbox Taxation 2.Position Name: SAP CO Consultant Position Type: Contract Contract Duration: 6 months Timings: 11 am to 8 pm IST Location: Bangalore, Hybrid (3 days/week from the office) Client Status: Signed Start Date: Immediate Communication Skills: 4 and above / 5 Must-Haves: Product Costing Material Ledger 3.Position Name: SAP FI Consultant (Taxation and E-Invoicing) No.of Position: 2 Position Type: Contract Contract Duration: 6 months Timings: 11 am to 8 pm IST Location: Bangalore, Hybrid (3 days/week from the office) Client Status: Signed Start Date: Immediate Communication Skills: 4 and above / 5 Must-Haves: Hands-on e-invoicing implementation/support (NIC, IRP, GSTN, etc. Experience with SAP Document Compliance / eDocument Framework Strong in tax configuration (procedures, codes, mappings) 4. Position Name: SAP FI Consultant (Banking and Treasury) No.of Position: 2 Position Type: Contract Contract Duration: 6 months Timings: 11 am to 8 pm IST Location: Bangalore, Hybrid (3 days/week from the office) Start Date: Immediate Communication Skills: 4 and above / 5

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4.0 - 8.0 years

4 - 8 Lacs

Hyderabad, Telangana, India

On-site

In this role, you will: Lead group initiatives that encompass research and future state requiring application of specialized knowledge or skills critical to the redesign efforts Ensure effective relationships among the design teams and partners Develop root cause research and business case for proposed technology, staff and structure changes, including cost estimates Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods Ensure development of metrics that provide data for future improvement opportunities Ensure appropriate application of cultural focus, tools, and statistical approach Coach multiple redesign teams Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Lean Six Sigma and continuous improvement capabilities, Expertise with Project Management Tools Experience in implementation of Capability Maturity Models (COPC/ISO/CMM/PCMM) Domain experience (Technology - e.g.-Application maintenance & development/Operations - e.g. Mortgage process/Corporate Functions) Black Belt (Certified). Demonstrated success as a Master Black Belt in Six Sigma (Lean, DMADV, DMAIC) High Level of technical skills including advanced MS Office and Visio skills and statistical packages like Minitab, JMP Strong analytic and project management experience leading large cross functional projects. Process Definition, Modeling, Implementation, Process Metrics, Quality / Process Models and frameworks like CMMI, ISO, ITIL, Prince, PMI Mentoring; Implementation of BU/LOB-wide Improvement Programs Has extensive Domain understanding on one or more areas - Commercial, CIB / WIM/ Consumer Banking etc., to drive value for the business Strong analytical exposure skills - with tools like Excel Advance, Minitab, JMP, SAS etc., Ability to redesign processes and enhance solutions through identifying Technical / digital solutions for Business Problems - RPA/ RDA / Workflow / Bolton etc. - Prior implementation experience preferred Design capability and Program Management experience in leading large niche business cross functional projects. - SWAT Projects / TOM Exposure in driving end to end Domain intensive business process re-engineering and business transformation projects Prior experience of working as an internal consultant with a Global Banking Financial firm shall be preferred

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a candidate for this position, you should have a Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. You must possess at least 7 years of experience with global operations in quality, customer facing roles or a related role, along with 5 years of experience in managing warehousing and supply chain operations. Additionally, you should have 5 years of experience working with supervising and managing third-party logistics, as well as experience in data, insights, and analytics. Preferred qualifications include a Master's degree in Business Administration or a related field, certification in Digital Marketing such as Google Ads Fundamentals or Google Ads Video, and certification in Operations Six Sigma, COPC, or LEAN. Experience in data and insights with knowledge of SQL is also desirable. About The Job: Joining the gTech Ads team means being responsible for providing support, media, and technical services for customers utilizing Google's Ad products. This involves assisting customers of all sizes in optimizing their use of Ad and Publisher products, setting up accounts, implementing ad campaigns, and offering media solutions for business and marketing needs. You will also provide complex technical and measurement solutions while ensuring a high level of consultative support for large customers. Collaboration with Sales, Product, and Engineering teams within Google is essential to develop innovative solutions that enhance product offerings and customer experiences. Responsibilities: - Drive quality operations with vendor partners and contribute to quality workflow design to ensure noise-free quality and customer experience. - Translate business requirements into outcomes through quality evaluation. - Manage stakeholders and thrive in a matrixed, cross-functional, global, and multicultural environment. - Collaborate with cross-functional teams to inform and influence roadmaps, ensuring successful execution of initiatives. In this role, you will have the opportunity to take ownership of improvements that support billions of dollars in business growth activation annually. Google Ads plays a crucial role in powering the open internet and connecting people, publishers, advertisers, and Google through advanced technology. Join a global team that focuses on helping customers and advertisers achieve their business goals through optimization and reporting/insight support, contributing to a trusted partnership with Google.,

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10.0 - 15.0 years

0 - 1 Lacs

Noida

Work from Office

We are looking for SAP FICO Consultant to support for Controlling, Financial Accounts, Fixed Assets, Analytics, Statutory Compliances and ensuring Harmonized Business Process across Dalmia Group . Skills Required :- Have utilized SAP Product Costing (CO-PC) to manage product cost planning, costing run and material ledger. Implemented and maintained CO-PA functionalities to provide detailed profitability reports and analysis for decision making. Can Develop customized CO-PA reports to analyze profitability at various dimensions such as product, customer, and region. SAP Functional configuration expertise in Controlling (CO), General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Project Systems (PS) Profitability Analysis (PA Managed Cost Center Accounting, ensuring accurate allocation of overhead costs to departments & Projects.. Utilized SAP Controlling (CO) module to maintain cost elements and monitoring cost flows. Managed Material Ledger Accounting processes to ensure accurate tracking of Material movement and valuation. Handling SAP daily activities, including but not limited to resolving day-to-day system interface, maintenance, user requests and enquiries from accounting and system perspective Translating business objectives and requirements into system design that can be supported by SAP Working experience in SAP projects, business process improvement and operations support with strong functional knowledge in SAP FICO or SD/MM Modules. You will also have experience in the integration of FICO with MM/SD/PP/PS and developing interface programs with SAP

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7.0 - 11.0 years

0 Lacs

haryana

On-site

As an experienced SAP CO Consultant, your core responsibilities will include configuring and enhancing CO modules such as CCA, IO, PC, COPA, ML & COPC. You will be responsible for defining cost structures, running standard costs, analyzing variances, and managing assessments/distributions. Integrating CO with FI, MM, PP, SD and participating in fit-gap workshops will also be a crucial aspect of your role. Additionally, you will lead testing activities, documentation processes, training sessions, and go-live handovers. Supporting month-end closing procedures, overhead allocations, WIP, and financial reporting will be part of your routine tasks. To excel in this role, you must possess a minimum of 6-8 years of hands-on experience in SAP CO, with a preference for S/4HANA knowledge. A strong command over cost center accounting, product costing, internal orders, COPA, and material ledger functionalities is essential. You should also demonstrate solid stakeholder communication skills, proficiency in documentation, and effective problem-solving abilities. Previous experience in leading workshops, writing functional specifications, and conducting UAT/training sessions will be advantageous for this position.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As the Quality Assurance Officer at Kaseya, you will play a crucial role in enhancing customer interactions, improving agent performance, and optimizing support processes within our Contact Center team. With a strong background in quality assurance and a passion for continuous improvement, you will contribute to driving the success of our organization. You should have at least 2-4 years of experience in a contact center quality assurance or process improvement role, ideally within the IT industry working with Tickets. Proficiency in QA methodologies, call monitoring tools, and customer service metrics is essential. Additionally, skills in data analysis tools such as Excel, Power BI, or similar applications are required. Your responsibilities will include monitoring and evaluating inbound and outbound customer interactions across various channels, analyzing agent behavior and adherence to standards, identifying opportunities for improvement, and developing quality scorecards and performance dashboards. You will also provide actionable feedback to supervisors and managers, collaborate with training and operations teams on improvement initiatives, track program effectiveness, conduct root cause analysis, and support calibration sessions. Preferred skills for this role include experience with CRM and contact center platforms like Zendesk and Five9, familiarity with process improvement methodologies such as Six Sigma or Lean, and certifications in Quality Assurance or Customer Experience like COPC, ISO 9001, CCXP. Join us at Kaseya, where we value dedication, innovation, and a drive for excellence. Be a part of our dynamic team and contribute to #ChangingLives with our award-winning solutions and customer-centric approach.,

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8.0 - 13.0 years

15 - 27 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of SAP FICO Responsibilities Manage the execution of the R2R processes for their operating division Knowledge on New GL concepts Knowledge on Localization (Tax systems) Good working knowledge on COPA (profitability Analysis) Good Working knowledge on Product Coasting (CPOC) Good Knowledge on Bank accounting (House Banks, DME Files & Electronic bank stmt) Working knowledge on EDI & IDOCS. Good knowledge on Cross module configurations and integration functionality’s Ensure all processing, financial closing, reconciliations and internal / external reports are completed on a timely basis Review, reconcile and analyze aspects of the monthly financial statements, inclusive of reconciliations, accruals, allocations, revenue downloads, pre-payments, and variance analysis Maintain balance sheet integrity of account reconciliations and ensure all unreconciled items are resolved in a timely manner and escalated as necessary Provide financial reporting and analysis including, budget/forecasting, working capital, Group reporting, supplementary packs and ad-hoc requests as needed Publish financial results in SAP FC on a timely basis Ensure all processes are followed within R2R Support annual or unplanned audits as needed (internal, external, etc.) Qualifications we seek in you! Minimum Qualifications Graduation: B.Tech/B.E, MBA/MCA Preferred Qualifications The candidate must be a self-starter, capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision. Additionally, the candidate must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive sophisticated, technical and highly commercial solutions. Possess good verbal and written communication skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a qualified candidate for the position, you should hold a Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or possess equivalent practical experience. Additionally, you should have at least 7 years of experience in global operations within quality, customer-facing roles, or a related field. Your expertise should also include a minimum of 5 years of experience in managing warehousing and supply chain operations, as well as supervising and managing third-party logistics. Proficiency in data, insights, and analytics will be beneficial for this role. Moreover, it is preferred that you hold a Master's degree in Business Administration or a related field, along with certifications in Digital Marketing (Google Ads Fundamentals or Google Ads Video) and Operations (Six Sigma, COPC, or LEAN). Experience in data and insights with knowledge of SQL will be considered advantageous. The role pertains to gTech Ads, which is responsible for providing support, media, and technical services for customers utilizing Google's Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products, offering various services ranging from self-help support to media solutions. Collaboration with Sales, Product, and Engineering teams is essential to develop improved solutions and tools that enhance product performance and client experience. As part of the gTech Ads organization, your responsibilities will include driving quality operations with vendor partners, contributing to quality workflow design, translating business requirements into outcomes, managing stakeholders, working in a cross-functional environment, and influencing roadmaps through collaboration with various teams. This role offers you the opportunity to take ownership of business improvements that support billion-dollar business growth activation annually. Working in Google Ads, you will empower the open internet with cutting-edge technology that benefits people, publishers, advertisers, and Google. By contributing to the development of advertising products and analytics, you will facilitate trusted interactions between individuals and businesses. Overall, your role will involve ensuring noise-free quality and customer experience, facilitating quality evaluation based on business requirements, managing stakeholders in a global environment, and collaborating with cross-functional teams to influence and execute roadmaps effectively.,

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5.0 - 8.0 years

8 - 17 Lacs

Pune

Work from Office

*Work closely with business users to understand requirements and translate them into SAP CO solutions *Design and implement CO-related processes such as budgeting, forecasting, and cost control *Provide post-implementation support.

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18.0 - 22.0 years

0 Lacs

haryana

On-site

As an experienced professional with over 18 years in the Telecom, New Age/Tech, Customer Service, and Retail industries, you will be responsible for leading the Quality and Process Excellence team for a large business with global deliveries. Your role will require you to have a Graduate/Post Graduate degree with at least the last 10 years in the IT/BPO industry. It is essential to have Lean and Six Sigma Black Belt/Master Black Belt certifications to drive quality certifications like ISO, CMMI, COPC, and execute high-impact continuous improvement projects using Lean, Six Sigma, and Transformation methodologies. Your responsibilities will include proactively identifying opportunities for improvements and potential risks, collaborating with internal and external stakeholders to address them, and driving business value generating projects for customers and the organization. Additionally, you will lead innovation and change initiatives across the business in alignment with customer and internal transformation teams. Your strong interpersonal, people management, analytical, and communication skills will be crucial in managing clients, internal senior stakeholders, and global teams across different geographies and time zones. Having a proven track record in problem-solving and innovation, especially in technology-enabled solutions like RPA, Low Code No Code, AI, and Gen AI, will be advantageous. Furthermore, a good understanding of various pricing models, financials, and P&L, along with the ability to drive descriptive, prescriptive, and predictive analytics for different engagements, will be valuable in ensuring best-in-class customer experience. You will also be expected to own the charter of Start Green and Stay Green to identify and replicate best practices throughout the business.,

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8.0 - 10.0 years

10 - 14 Lacs

Mumbai

Work from Office

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Quality. Experience8-10 Years.

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10.0 - 17.0 years

8 - 12 Lacs

Gurugram

Work from Office

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries Job Responsibilities Deploying Processes & Policies for Privacy Security Management System to comply to Data Protection requirements Deploying ISO 27001 & 9001/PCI DSS certifications for the entity Conducting detailed Internal audits basis ISO 27001, 9001 & data protection guidelines for BPO vertical Conducting Contractual Audits for the processes Provide training to new team members on Privacy & Information Security & Internal Audits methodology Interact with Process owners and help in closure of Audit gaps (if any) Prepare and maintain regular functional compliance cadence with leadership Should be able to identify trends through data analysis and be able to incorporate in the reports/reviews Proactively identify and share Process Improvement ideas in order to mitigate Risks and implement controls Attending client calls/meetings and present R&C related work in the weekly/monthly/adhoc client interactions / reviews Should be able to conduct independent fraud investigations and should be well versed with different investigation techniques Should know how to write detailed investigation reports Required Candidate Profile Candidate should have relevant experience of minimum of 10+ or more years will be preferred Should be a Graduate Should have conducted Risk Assessment & Treatment basis different risk assessment methodologies for Operations & enablement function Should have excellent communication, presentation & excel skills Should have an analytical capability Fluent in English (written and verbal) Banking and Travel domain knowledge is preferred Open to Travel to other sites for R&C activities purpose Knowledge of Risk & Compliance framework and Fraud Management Good analytical skills Should be comfortable with rotational shifts Proficiency in MS Office Excel, Word, Power point Leader Auditor/Implementer ISO 27001, COPC Implementation leader (Desirable) Contact Person - Lipi Jhingran Email ID - Lipi.Jhingran@igtsolutions.com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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6.0 - 11.0 years

16 - 30 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Relevant experience 6 to 14 Years S/4 HANA green field implementation / brown field implementation / support Conduct workshop, understand business process, Map in SAP, and solution demo Material Ledger design & configuration Product Costing COPA

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6.0 - 11.0 years

16 - 30 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Relevant experience 6 to 14 Years S/4 HANA green field implementation / brown field implementation / support Conduct workshop, understand business process, Map in SAP, and solution demo Material Ledger design & configuration Product Costing COPA

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10.0 - 20.0 years

30 - 35 Lacs

Bengaluru

Work from Office

Role & responsibilities Job Summary: We are looking for a highly experienced Lead SAP FICO Consultant with a strong background in both FI and CO modules , along with experience in Fiori and knowledge in Vendor Invoice Management (VIM) . The ideal candidate will possess deep knowledge of financial processes, strong technical skills in enhancements and custom development, and the ability to deliver advanced business solutions in a dynamic environment. Key Responsibilities: Lead the design, configuration, and implementation of SAP FICO modules (FI & CO). Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Work on SAP Fiori apps relevant to finance processes and integrate with core FICO functionalities. Support Vendor Invoice Management (VIM) solutions including process optimization and issue resolution. Drive system enhancements , customization , and development activities across FICO landscapes. Deliver advanced financial business solutions aligned with organizational goals. Provide leadership and guidance to junior consultants and coordinate with cross-functional teams. Required Qualifications: Minimum 7 years of relevant experience in SAP FICO. Hands-on expertise in both SAP FI and CO modules. Strong experience with SAP Fiori applications. Working knowledge or experience in Vendor Invoice Management (VIM) . Proven track record in customization , enhancement , and solution development . Strong understanding of advanced financial processes and SAP business solutions. Excellent communication, problem-solving, and leadership skills. Preferred Qualifications: SAP Certification in FICO or S/4HANA Finance. SKILLS REQUIRED:- FIORI APPS, COPA/COPC, VIM Preferred candidate profile

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5.0 - 10.0 years

8 - 15 Lacs

Mumbai

Work from Office

Service Manager( Certified Green belt- Business Excellence(Quality)) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Responsibilities: Understand business processes , analyze data trends and share recommendations with stakeholders Showcase / share skill set & Quality service offerings with stake holders Analyze data on key client operational metrics to understand opportunity for improvement Learn and understand the domain / business to help define process metrics Map processes to identify non-core activities and suggest alternatives and thus help remove waste Facilitate / lead brainstorming sessions in a structured problem solving approach to identify improvement areas, support in measuring improvements and quantification of savings Actively listen and understand stakeholder expectations and requirements to support them in meeting their business objectives Be flexible to changes & continuously evaluate to adapt to the culture of the organization Understand and own development needs in consultation with the manager and work to achieve development goals Liaison with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work Deliver Lean trainings for Band 3-5 colleagues Deliver need based trainings on Problem solving , Quality concepts & tools Mentors colleagues within the Business Unit on client knowledge / Process knowledge / Tools knowledge Identify Failure modes and help in establishing process controls Design and develop metrics for accurate measurement of work performance Baseline metrics and monitor performance Provide advance data Analytics as per Business Unit / Process requirements Identity opportunities for capacity creation Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders Support business to create year on year efficiencies Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes Use Six Sigma and Lean tools as required Facilitate / Lead projects on Quality and operational excellence using Six Sigma / Lean / Project Management methodologies Develop project roadmaps for assigned projects with minimal or no mentoring support Acts as a program manager for BU specific or division level programs Education: Graduate in any stream Green Belt/ Black belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Preferred Experience: Training and Facilitation Skills and experience Excellent oral, written, cross functional and interpersonal communication skills. Learning ability with customer orientation and a keen eye for process improvement Exposure to COPC, ISO, TQM, Project Management and other Quality methodologies/systems Knowledge of Minitab Knowledge of Access Good knowledge of MS Excel , Power Point and MS Visio Mandatory Skills: HRO. Experience: 3-5 Years.

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8.0 - 10.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Process Mining. Experience8-10 Years.

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3.0 - 5.0 years

6 - 10 Lacs

Gurugram

Work from Office

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality. Experience3-5 Years.

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4.0 - 8.0 years

9 - 13 Lacs

Mumbai

Work from Office

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable

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10.0 - 15.0 years

0 - 1 Lacs

Noida

Work from Office

We are looking for SAP CO Consultant to support for Controlling, Financial Accounts, Fixed Assets, Analytics, Statutory Compliances and ensuring Harmonized Business Process across Dalmia Group . Skills Required :- Have utilized SAP Product Costing (CO-PC) to manage product cost planning, costing run and material ledger. Implemented and maintained CO-PA functionalities to provide detailed profitability reports and analysis for decision making. Can Develop customized CO-PA reports to analyze profitability at various dimensions such as product, customer, and region. SAP Functional configuration expertise in Controlling (CO), General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Project Systems (PS) Profitability Analysis (PA Managed Cost Center Accounting, ensuring accurate allocation of overhead costs to departments & Projects.. Utilized SAP Controlling (CO) module to maintain cost elements and monitoring cost flows. Managed Material Ledger Accounting processes to ensure accurate tracking of Material movement and valuation. Handling SAP daily activities, including but not limited to resolving day-to-day system interface, maintenance, user requests and enquiries from accounting and system perspective Translating business objectives and requirements into system design that can be supported by SAP Working experience in SAP projects, business process improvement and operations support with strong functional knowledge in SAP FICO or SD/MM Modules. You will also have experience in the integration of FICO with MM/SD/PP/PS and developing interface programs with SAP

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5.0 - 9.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification :BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Deputy Manager (Process Excellence) Job Role & Responsibility/Designation:Process Excellence Lead Delivery Process/ Function Name:Quality Educational Qualification:BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: - Responsible for driving quality initiatives for Wipro / Client Accounts. -Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes - Leverage business optimization & innovation tools & application for process re-engineering -Benchmarking processes, Mgmt dashboard set up & building the best practices repository. -Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship - Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification :BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation

Posted 1 month ago

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5.0 - 10.0 years

10 - 20 Lacs

Bengaluru

Hybrid

Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:5-15yrs Work Location :Bangalore Job Description: Lead and participate in S/4HANA Greenfield and Brownfield implementations , as well as support and enhancement projects. Conduct business workshops to gather requirements, understand business processes, and map them into SAP CO solutions. Design and configure Material Ledger to support actual costing and inventory valuation. Implement and support Product Costing including cost planning, cost object controlling, and month-end closing activities. Configure and support COPA (Profitability Analysis) both Account-Based and Costing-Based. Provide solution demonstrations to business stakeholders and support user training and documentation. Collaborate with cross-functional teams (FI, MM, PP, SD) to ensure seamless integration. Troubleshoot and resolve issues in SAP CO modules and provide ongoing support. 4+ years of relevant experience in SAP CO. Strong hands-on experience in S/4HANA (at least one end-to-end implementation preferred). Expertise in Material Ledger configuration and actual costing . Deep understanding of Product Costing (Standard/Actual Costing, Cost Estimates, WIP, Variance Analysis). Proficiency in COPA (both Account-Based and Costing-Based). Experience in conducting workshops, preparing functional specifications, and working with technical teams. Excellent communication and stakeholder management skills. Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601)to proceed further.

Posted 2 months ago

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6.0 - 11.0 years

12 - 22 Lacs

Bengaluru

Hybrid

Role & responsibilities Proficient in SAP CO module configuration, with experience in areas like cost center accounting (CCA), profit center accounting (PCA), internal orders, activity-based costing (ABC), and profitability analysis (CO-PA). Strong understanding of SAP FI (Finance) integration with CO. Familiarity with other SAP modules (MM, SD, PP) and their integration with CO is a plus. Knowledge of SAP S/4HANA and Fiori applications is a strong advantage. Experience with SAP data migration, reporting tools (such as SAP BW or SAP BPC), and SAP user exits/enhancements. Preferred candidate profile Looking Only SAP CO Candidates Bangalore - once in a Month come in office rest days WFH. Perks and benefits Pure SAP CO Candidates

Posted 2 months ago

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