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10.0 - 15.0 years
0 - 1 Lacs
Noida
Work from Office
We are looking for SAP CO Consultant to support for Controlling, Financial Accounts, Fixed Assets, Analytics, Statutory Compliances and ensuring Harmonized Business Process across Dalmia Group . Skills Required :- Have utilized SAP Product Costing (CO-PC) to manage product cost planning, costing run and material ledger. Implemented and maintained CO-PA functionalities to provide detailed profitability reports and analysis for decision making. Can Develop customized CO-PA reports to analyze profitability at various dimensions such as product, customer, and region. SAP Functional configuration expertise in Controlling (CO), General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Project Systems (PS) Profitability Analysis (PA Managed Cost Center Accounting, ensuring accurate allocation of overhead costs to departments & Projects.. Utilized SAP Controlling (CO) module to maintain cost elements and monitoring cost flows. Managed Material Ledger Accounting processes to ensure accurate tracking of Material movement and valuation. Handling SAP daily activities, including but not limited to resolving day-to-day system interface, maintenance, user requests and enquiries from accounting and system perspective Translating business objectives and requirements into system design that can be supported by SAP Working experience in SAP projects, business process improvement and operations support with strong functional knowledge in SAP FICO or SD/MM Modules. You will also have experience in the integration of FICO with MM/SD/PP/PS and developing interface programs with SAP
Posted 6 days ago
5.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification :BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Deputy Manager (Process Excellence) Job Role & Responsibility/Designation:Process Excellence Lead Delivery Process/ Function Name:Quality Educational Qualification:BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: - Responsible for driving quality initiatives for Wipro / Client Accounts. -Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes - Leverage business optimization & innovation tools & application for process re-engineering -Benchmarking processes, Mgmt dashboard set up & building the best practices repository. -Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship - Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification :BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:5-15yrs Work Location :Bangalore Job Description: Lead and participate in S/4HANA Greenfield and Brownfield implementations , as well as support and enhancement projects. Conduct business workshops to gather requirements, understand business processes, and map them into SAP CO solutions. Design and configure Material Ledger to support actual costing and inventory valuation. Implement and support Product Costing including cost planning, cost object controlling, and month-end closing activities. Configure and support COPA (Profitability Analysis) both Account-Based and Costing-Based. Provide solution demonstrations to business stakeholders and support user training and documentation. Collaborate with cross-functional teams (FI, MM, PP, SD) to ensure seamless integration. Troubleshoot and resolve issues in SAP CO modules and provide ongoing support. 4+ years of relevant experience in SAP CO. Strong hands-on experience in S/4HANA (at least one end-to-end implementation preferred). Expertise in Material Ledger configuration and actual costing . Deep understanding of Product Costing (Standard/Actual Costing, Cost Estimates, WIP, Variance Analysis). Proficiency in COPA (both Account-Based and Costing-Based). Experience in conducting workshops, preparing functional specifications, and working with technical teams. Excellent communication and stakeholder management skills. Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601)to proceed further.
Posted 2 weeks ago
6.0 - 11.0 years
12 - 22 Lacs
Bengaluru
Hybrid
Role & responsibilities Proficient in SAP CO module configuration, with experience in areas like cost center accounting (CCA), profit center accounting (PCA), internal orders, activity-based costing (ABC), and profitability analysis (CO-PA). Strong understanding of SAP FI (Finance) integration with CO. Familiarity with other SAP modules (MM, SD, PP) and their integration with CO is a plus. Knowledge of SAP S/4HANA and Fiori applications is a strong advantage. Experience with SAP data migration, reporting tools (such as SAP BW or SAP BPC), and SAP user exits/enhancements. Preferred candidate profile Looking Only SAP CO Candidates Bangalore - once in a Month come in office rest days WFH. Perks and benefits Pure SAP CO Candidates
Posted 2 weeks ago
4 - 8 years
9 - 13 Lacs
Mumbai
Work from Office
About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant ? Delivery Process/ Function Name Quality ? Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat ? Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player ? Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant ? Delivery Process/ Function Name Quality ? Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat ? Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player ? Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Process Mining. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4 - 8 years
8 - 12 Lacs
Hyderabad
Work from Office
About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant ? Delivery Process/ Function Name Quality ? Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat ? Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player ? Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 13 Lacs
Pune
Work from Office
About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant ? Delivery Process/ Function Name Quality ? Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat ? Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player ? Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Process Advisory. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
9 - 14 years
9 - 15 Lacs
Thane
Work from Office
Must have Min 1+yrs exp as a Quality Manager from BPO Technical Support Voice/ Chat International process BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Fluency in English US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
5 - 10 years
10 - 20 Lacs
Thane, Mumbai (All Areas)
Hybrid
Title: SAP FICO Consultant Location: Thane, Mumbai Mode of hire: Full-time Role & responsibilities You will support the Controlling, Accounting, and Reporting (CAR) team in SAP FI & CO to ensure a smooth business process. Degree in business informatics, business administration or a comparable qualification In-depth know-how in the SAP ECC environment, particularly in FI, CO, FI-AA, and COPA modules. Industry know-how in the discrete industry and plant engineering Experiences in configuration, administration, & integration of SAP FI & CO Skilled in 1st + 2nd level support (technical assistance on application & business process) Experience on troubleshooting and resolving complex problems 3rd lvl support (maybe control of 3rd parties (internal/external) Supporting of interfaces to external FSCM, Seeburger Workflow for incoming invoices, MDP and central reporting tools Experience in working with external consultants and internal stakeholders and leading (partial-) projects Analytical and conceptual ways of thinking, as well as strong communication skills Working style is independent, autonomous, and goal-oriented, but also team-oriented Ability to document and optimize process workflows/integrations/developments/configurations, etc. Ideally, you already have knowledge of SAP S/4HANA Preferred candidate profile For the 2nd and 3rd level tasks, a minimum of 5 years of professional experience is needed in supporting, administering, and customizing the given applications. A discrete industry or plant engineering background is required Experience with WIP and POC determination is required Experience with obligations and balance sheets for multi-year projects in accordance with IFRS and HGB Understanding of related modules such as SD, PS, and CS as well as DPP Know how in cost center accounting and profit center accounting Knowledge of the German tax system and legal requirements in German Preferred Skills: Good written and spoken English skills German language skills round off the profile (optional)
Posted 1 month ago
9 - 14 years
9 - 15 Lacs
Thane
Work from Office
Must have Min 1+yrs exp as a Quality Manager from BPO Technical Support Voice/ Chat process BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
1 - 6 years
8 - 12 Lacs
Hyderabad
Work from Office
About The Role Job Role & Responsibility/Designation Quality and Process Excellence Consultant ? Delivery Process/ Function Name Quality ? Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat ? Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player ? Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 10 years
7 - 12 Lacs
Gurgaon
Work from Office
Job Role & Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ Function Name Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Service Manager( Certified Green belt- Business Excellence(Quality)) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Education: Graduate in any stream Green Belt/ Black belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed 8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously
Posted 2 months ago
6 - 11 years
10 - 20 Lacs
Haldia, Gandhidham, Kolkata
Work from Office
1. Have minimum 6 years SAP FICO Functional Experience, Skilled in Implementation, Customization and Maintenance and related sub modules. 2. Should have at least 2 ETE implementation experience (ECC Implementation). 3. Hands-on experience with S/4 HANA (2 Full Implementation Preferred). 4. Strong Experience in the field of SAP as FICO and Fund Management (Preferred). 5. General Ledger Accounting, Accounts Payables, Accounts Receivables, Asset Accounting and Controlling. 6. Strong Knowledge in Asset Accounting. 7. Reconciliation of AR, AP and Bank Accounts. 8. Having Strong Taxation knowledge.
Posted 2 months ago
12 - 20 years
14 - 18 Lacs
Hyderabad
Work from Office
Job Description - Operations Manager PDS Profile: Manage and lead a team of Analyst, Associate/Deputy/Technical Managers responsible for providing technical support via email & chat to customers in the Ads business. Responsible for the teams performance in meeting the defined Service levels and Quality parameters of the process Responsibilities: Monitor & Evaluate cases status Hold SMs accountable for cases management Real time triaging of multiple transactions on an hourly basis Ensure capacity is met across all regions for different(Channels/Skills)etc.. Own the OOO and In-scope decision making by working with the SMEs Single point of ownership for ensuring metric such as CSAT, TRT, TAT..etc are met Lead all client meetings, understand client requirements and strategize to meet the same Proactively manage client escalations and ensure deliverables are processed within stipulated time Encourage team members to drive performance improvement initiatives and enable them to do the same Lead program level improvement initiatives Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process Responsible for closure of annual appraisals for your team and budgeting for the entire process Drive performance improvement initiatives within the team with full ownership as and when required Support senior management team in driving program level improvement initiatives Minimum Qualification: Educational Qualification: B Tech Experience: At-least 12 years with minimum 7 years team management experience in a similar operational setup Skill requirement General Must have sound knowledge of operations/project management Must have demonstrated process improvements in past assignments Excellent team and people management skills Excellent communication skills Strong problem solving and analytical skills Experienced in managing a technical services/support team Result oriented with great attention to detail Experience in a client facing role Must be comfortable working in a 24/7 process Analytical Strong excel skills with the ability to analyze data, draw inferences and derive an action plan to improve process performance Must be able to show quantitative impact of various improvement initiatives Communication Excellent English communication skills, both written and verbal Strong interpersonal skills Customer Focus Proactive in identifying issues and providing solution/devising an action plan to avoid or reduce impact on process performance Experience in working in a dynamic and fast paced environment Proactively drive closure on all client requirements Should have handled multicultural clients and excelled at it Good to have: MBA degree Any kind of Project Management Certification (Eg: PMP, COPC etc)
Posted 3 months ago
6 - 9 years
9 - 18 Lacs
Hyderabad
Work from Office
Job Title: SAP FICO - Senior Consultant Experience: 6 9 Years Job Location : Hyderabad. Job Description: Sr FICO Consultant - E6 (1-2 full project lifecycles ECC & S/4 Hana) Mandatory Skills: S/4Hana Understanding of S/4 Changes and good exposure on FIORI Apps Experience and support of SAP Financials (focus on FICO Controlling – Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Month End Closing, Project System, Results Analysis, Unsettled Costs, Overhead Assessment and Settlement. Expertise in Process, Configuration & Customization of SAP FICO sub-modules: FI-New GL, FI-AP, FI-AR, Asset Accounting, CO-CEA, CO-CCA, IO, CO-PC, COPA, MBC/ Treasury / Material Ledger Activation to plants is added advantage. Have strength and depth in delivery and configuration expertise in the overall possibilities for Finance & Controlling process flows. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements. Have the knowledge on tools like LSMW LTMC and LTMOM is an added advantage. Facilitate workshops to collect business requirements. Map client business requirements, processes, objectives, develops necessary product modifications to satisfy clients' needs. Proactively identify and propose business process and/or system enhancements. Identify gaps, issues and work around solutions, Document Functional Design Specifications, Test Cases and Results. Work self-directed and independently with good handling of integration points with FI, CO, PP, SD, QM, and EWM and experience in Data uploading Have had experience in delivering S/4 Hana Finance solutions. Act as the sole lead consultant on small projects. Do you have questions? We are looking forward to receiving your complete application documents (cover letter, CV/Resume and references) stating the earliest date you could start). Let's meet. Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Yarabikki Balaveeraiah Balaveeraiah.Yarabikki@bs.nttdata.com ;
Posted 3 months ago
5 - 9 years
7 - 11 Lacs
Hyderabad
Work from Office
Job Role & Responsibility/Designation:Process Excellence Lead Delivery Process/ Function Name:Quality Educational Qualification:BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: - Responsible for driving quality initiatives for Wipro / Client Accounts. -Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes - Leverage business optimization & innovation tools & application for process re-engineering -Benchmarking processes, Mgmt dashboard set up & building the best practices repository. -Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship - Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Assistant Manager (Process Excellence) Job Role & Responsibility/Designation:Process Excellence Lead Delivery Process/ Function Name:Quality Educational Qualification:BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: - Responsible for driving quality initiatives for Wipro / Client Accounts. -Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes - Leverage business optimization & innovation tools & application for process re-engineering -Benchmarking processes, Mgmt dashboard set up & building the best practices repository. -Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship - Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Job Role & Responsibility/Designation:Process Excellence Lead Delivery Process/ Function Name:Quality Educational Qualification:BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable About The Role :: - Responsible for driving quality initiatives for Wipro / Client Accounts. -Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes - Leverage business optimization & innovation tools & application for process re-engineering -Benchmarking processes, Mgmt dashboard set up & building the best practices repository. -Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship - Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Posted 3 months ago
8 - 12 years
10 - 13 Lacs
Mumbai
Work from Office
Sr. Service Manager-Process Excellence for Mumbai location Certified Black Belt- Business Excellence-Quality We are looking for Sr. Service Manager-Process Excellence for Mumbai location. Job Location : Airoli-Mumbai Both Side Transport Work from Office Note : Female candidates are preferred for this role. Sr. Service Manager (Certified Blackbelt- Business Excellence-Quality Domain) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Responsibilities: Understand business processes , analyze data trends and share recommendations with stakeholders Showcase / share skill set & Quality service offerings with stake holders Analyze data on key client operational metrics to understand opportunity for improvement Learn and understand the domain / business to help define process metrics Map processes to identify non-core activities and suggest alternatives and thus help remove waste Facilitate / lead brainstorming sessions in a structured problem solving approach to identify improvement areas, support in measuring improvements and quantification of savings Actively listen and understand stakeholder expectations and requirements to support them in meeting their business objectives Be flexible to changes & continuously evaluate to adapt to the culture of the organization Understand and own development needs in consultation with the manager and work to achieve development goals Liaison with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work Deliver Lean trainings for Band 3-5 colleagues Deliver need based trainings on Problem solving , Quality concepts & tools Mentors colleagues within the Business Unit on client knowledge / Process knowledge / Tools knowledge Identify Failure modes and help in establishing process controls Design and develop metrics for accurate measurement of work performance Baseline metrics and monitor performance Provide advance data Analytics as per Business Unit / Process requirements Identity opportunities for capacity creation Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders Support business to create year on year efficiencies Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes Use Six Sigma and Lean tools as required Facilitate / Lead projects on Quality and operational excellence using Six Sigma / Lean / Project Management methodologies Develop project roadmaps for assigned projects with minimal or no mentoring support Acts as a program manager for BU specific or division level programs Education: Graduate in any stream Black belt certified Required Experience 8+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed 8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Preferred Experience: Training and Facilitation Skills and experience Excellent oral, written, cross functional and interpersonal communication skills. Learning ability with customer orientation and a keen eye for process improvement Exposure to COPC, ISO, TQM, Project Management and other Quality methodologies/systems Knowledge of Minitab Knowledge of Access Good knowledge of MS Excel , Power Point and MS Visio Note : Interested candidates can share their CV's at Sandeep.sharma72@wipro.com (Subject line-Process Excellence-Mumbai)
Posted 3 months ago
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