Quality Manager, gTech Ads

In this position with the gTech Ads team at Google, you will be responsible for providing support, media, and technical services to customers using Google's Ad products. Your role will involve optimizing the use of Ad and Publisher products for customers, setting up accounts, implementing ad campaigns, and offering media solutions for business and marketing needs. You will also provide complex technical and measurement solutions while delivering a high level of consultative support for large customers. Collaborating with Sales, Product, and Engineering teams within Google will be crucial to develop innovative solutions that enhance product offerings and customer experiences. - Drive quality operations with vendor partners to ensure noise-free quality and customer experience. - Contribute to quality workflow design and translate business requirements into outcomes through quality evaluation. - Manage stakeholders effectively in a matrixed, cross-functional, global, and multicultural environment. - Collaborate with cross-functional teams to inform and influence roadmaps for successful initiative execution. - Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. - At least 7 years of experience in global operations in quality, customer-facing roles, or related positions, along with 5 years of experience in managing warehousing and supply chain operations. - 5 years of experience supervising and managing third-party logistics, as well as experience in data, insights, and analytics. - Preferred qualifications include a Master's degree in Business Administration or a related field, certification in Digital Marketing such as Google Ads Fundamentals or Google Ads Video, and certification in Operations Six Sigma, COPC, or LEAN. Experience in data and insights with knowledge of SQL is also desirable.,