19 Quality Evaluation Jobs

Role Overview: As a Project Coordinator, your main responsibility will be to maintain and manage project trackers while ensuring effective coordination with various cross-functional departments like Design, Purchase, R&D, and Production to ensure timely project delivery. Key Responsibilities: - Creating specifications for technical aspects, production requirements, and bill of materials. - Supporting data entry and documentation tasks. - Ensuring availability of necessary materials, packaging materials, and resources for mock-ups. - Evaluating samples based on R&D and quality parameters and matching specifications. - Coordinating for approvals from management/R&D and documenting sign-offs. -...

Role Overview: As a Procurement and Merchandising Specialist, your role involves sourcing and developing suppliers for various products. You will collaborate with designers and stakeholders to develop new product lines and improve existing ones. Overseeing the creation and approval of product samples to ensure they meet quality and brand standards is also part of your responsibility. In addition, negotiating pricing with suppliers to maintain competitive pricing without compromising on quality is crucial. Key Responsibilities: - Identify and evaluate potential manufacturers based on quality and cost considerations - Manage the entire production process from initial orders to final shipment -...

In this position with the gTech Ads team at Google, you will be responsible for providing support, media, and technical services to customers using Google's Ad products. Your role will involve optimizing the use of Ad and Publisher products for customers, setting up accounts, implementing ad campaigns, and offering media solutions for business and marketing needs. You will also provide complex technical and measurement solutions while delivering a high level of consultative support for large customers. Collaborating with Sales, Product, and Engineering teams within Google will be crucial to develop innovative solutions that enhance product offerings and customer experiences. - Drive quality ...

Job Description: We are seeking a Senior Quality Evaluator to join our team in Gurgaon. The ideal candidate will be responsible for monitoring and evaluating customer interactions across calls, emails, and chat to ensure adherence to established quality standards and drive continuous improvement. Key Responsibilities Monitor and evaluate a sample of inbound/outbound calls and digital channels (email, chat) to ensure compliance with quality standards. Assess quality metrics and share insights to support program performance improvements. Meet departmental productivity goals (e.g., number of calls/emails evaluated) and report evaluation results to key stakeholders such as Quality Leadership, De...

Role Overview: As a Supplier Quality professional based in Pune, you will be responsible for evaluating the quality of wagon tripler, stacker reclaimer, material handling systems, and other related competencies at vendor premises. You will play a crucial role in ensuring that the supplied equipment meets the required standards. Your primary duties will include conducting thorough inspections, identifying any quality issues, and working closely with vendors to address and resolve them effectively. It is essential that you possess a strong attention to detail, excellent communication skills, and the ability to make quick decisions to maintain the quality of supplied equipment. Key Responsibili...

As a Quality Assurance Coordinator at Assurant, India, you will be responsible for monitoring and evaluating end-to-end claim and service activities conducted by Operations to ensure high-quality results, adherence to processes and procedures, and positive customer experiences. Your role will involve providing quality reporting and analysis to management for the continuous development of their teams and engaging in process improvement initiatives across functional areas. - Partner with cross-functional teams to gain proficient knowledge of clients, products, and services - Conduct monthly quality evaluations for completed claim/service events - Measure team member quality and adherence based...

As a Senior Manager Quality Operations in the Customer Service- Trust & Safety domain based in Hyderabad, your primary responsibility will be to lead an independent quality evaluation process. You will oversee the measurement of quality across various sources, provide valuable insights, effectively manage and mentor a team handling diverse workflows, Quality channels, and global stakeholders. Your role also involves driving accountability within the teams to achieve quality performance goals and ensure consistent program standards are met. Key Responsibilities: - Assess and prioritize top-quality issues impacting teams across decision-making channels - Collaborate with internal and external ...

As a Music Relevance Rater, your primary responsibility will be assessing the relevance of music search results on streaming platforms for AI data collection. You will evaluate if the search results align with the query intent, such as artist, song, album, or playlist, and ensure they meet the required relevance criteria. Your role is crucial in enhancing the accuracy and user experience of music search results. - Evaluate the relevance of music search results based on user queries, including artist, song, album, or playlist. - Conduct research to clarify ambiguous results and provide further context if necessary. - Provide clear and concise explanations for your ratings in the comment secti...

As a Manufacturing Production Specialist at Hitachi Energy's High Voltage Business in Maneja Vadodara Gujarat, India, you will play a crucial role in overseeing the procurement process and coordinating with internal stakeholders to align procurement activities with business needs. Your responsibilities will include preparing and issuing purchase orders, monitoring and tracking orders for on-time delivery of projects, evaluating supplier performance data, managing vendor relationships, and ensuring compliance with contractual agreements and quality standards. You will also work closely with the quality team to evaluate the quality of purchased items and implement control strategies based on d...

We are seeking a skilled Gold Jewelry Sourcing Specialist to join our team at H K Jewels in Mumbai. In this role, you will be responsible for identifying and selecting the finest gold materials to be used in our luxury jewelry pieces. Your contribution is crucial in maintaining the quality and authenticity of our products, which ultimately enhances the reputation and success of H K Jewels in the luxury goods industry. Your primary duties as a Gold Jewelry Sourcing Specialist at H K Jewels will include sourcing high-quality gold materials, collaborating with suppliers, and cultivating relationships to ensure the acquisition of top-notch materials for our projects. Your attention to detail, ex...

The Senior Executive - Commercial at JSW MI Chennai Steel Service Center Private Limited, located in Oragadam, Chennai, will report to the Head of Commercial & Stores. The key responsibilities of this role include developing and executing a purchasing strategy, reviewing and processing purchase orders, managing the purchasing team, negotiating prices and contracts with suppliers, and building strong relationships with vendors. Furthermore, the Senior Executive will be responsible for selecting and evaluating vendors based on quality, timeliness, and price, scheduling deliveries, researching and comparing vendors, ensuring the quality of procured items, and addressing any arising problems. Ad...

You will collaborate with cross-functional teams to ensure project success. You will develop and implement procurement policies, procedures, and standards. You will determine needs for materials and produce and update reports on a regular basis. You will establish and maintain relationships with vendors and suppliers. You will manage complex procurement and supply chain projects, ensuring timely and accurate delivery of products. You will assist in the development of purchase orders and contract documents, ensuring compliance with legal requirements. You will prepare and issue purchase orders and ensure material availability in line with project requirements. You will monitor, track material...

As a Quality Team Leader for the Chat Process, you will be responsible for leading and supervising a team of Quality Analysts to ensure consistent and accurate evaluation of chat interactions. Your primary focus will be on managing the quality evaluation process, setting performance expectations, and driving continuous improvement. You will provide guidance, support, and coaching to the Quality Analysts to deliver high-quality chat interactions and achieve key performance indicators. Your responsibilities will include establishing and communicating performance expectations, conducting regular team meetings, monitoring individual performance, providing feedback, identifying training needs, co...

You will be responsible for overseeing and managing marketing and promotional campaigns targeted at acquiring new/repeat customers and supporting business growth. It will be your duty to ensure that all campaigns are executed in alignment with organizational standards and brand guidelines. Additionally, you will train and onboard new team members to ensure the effective execution of marketing strategies. You will also be required to prepare and maintain regular reports on campaign performance, analyzing outcomes to guide strategic decisions. Furthermore, you will play a crucial role in enhancing future campaigns by leveraging insights and feedback from previous and ongoing initiatives. To qu...

You will be responsible for leading a multi-faceted independent quality evaluation process to measure quality across multiple sources and provide insights from the operation. Your role will involve effectively managing and mentoring a team responsible for diverse workflows, Quality channels, and global stakeholders. It will be crucial for you to drive accountability within the teams to meet quality performance goals and ensure program standards are consistently met on a week-over-week basis. Additionally, you will need to assess and prioritize the top-quality issues affecting the teams across all decision-making channels. Collaboration with internal and external stakeholders to build scalabl...

You will be responsible for monitoring and evaluating inbound and outbound calls and emails as per the supplier's criteria and Client requirements. You will document quality issues and performance measures for management review, providing information to aid in agent feedback and formal education processes. Sharing results with Team Leads (and Operations Leader, if necessary) to facilitate individualized feedback to agents will also be part of your role. Additionally, you will provide Quality evaluation reports to the Client, track actions taken for improvement, and conduct transactional audits through various methods like recorded calls, remote or SBS, internal error checking, data scrubbing...

As a Music Relevance Rater, your primary responsibility will be assessing the relevance of music search results on streaming platforms for AI data collection. You will evaluate if the search results align with the query intent, such as artist, song, album, or playlist, and ensure they meet the required relevance criteria. Your role is crucial in enhancing the accuracy and user experience of music search results. In this role, you will be expected to evaluate the relevance of music search results based on user queries, which may include artist, song, album, or playlist. Additionally, you will conduct research to clarify ambiguous results and provide further context if necessary. It is essenti...

The Senior Manager Quality Operations role based in Hyderabad within the Customer Service- Trust & Safety domain is seeking immediate joiners who will be responsible for leading a multi-faceted independent quality evaluation process. You will oversee the measurement of quality across various sources and provide valuable insights from the operation. Your role will involve effectively managing and mentoring a team handling diverse workflows, Quality channels, and global stakeholders. It is crucial to drive accountability within the teams to achieve quality performance goals and ensure program standards are consistently met on a week-over-week basis. As a Senior Manager Quality Operations, you ...

Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance. Evaluate the model's responses across multiple dimensions to ensure quality and relevance. Maintain high standards of speed and precision while assessing the model's responses. Must Required Traits: Strong attention to detail. Ability to carefully follow instructions. Excellent proficiency in English.