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1.0 - 3.0 years

2 - 2 Lacs

Pune

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Knowledge of instrument handling - vernier, mic, and height gauge. Knowledge in Drawing reading as per standard and updating in inspection sheet. Visual and dimension inspection. Performing Inspection using SOP. immediate joiner.

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5.0 - 10.0 years

7 - 8 Lacs

Mumbai, Raigad

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1)Quality surveyor - Btech-CIVIL bechtel plan&filing-3 people blast furnace experience-1 compact fixed production-1 raw material handling system-1 building-1 accommodation - bachelor sharing no food travel by company

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5.0 - 10.0 years

5 - 7 Lacs

Pune

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Role & responsibilities We are seeking a dedicated and detail-oriented Quality Engineer Civil to ensure that construction activities comply with quality standards, project specifications, and regulatory requirements. The role involves overseeing testing procedures, site inspections, documentation, and coordination with contractors and consultants to maintain a high standard of construction quality. To check quality of incoming material To check quality of ongoing civil activities To co-ordinate with client and solve the queries Develop, implement, and monitor Quality Assurance (QA) and Quality Control (QC) procedures. Review and interpret construction drawings, technical specifications, and material submittals. Conduct regular site inspections and material quality checks for civil works including concrete, rebar, formwork. Maintain accurate records of inspections, test results, material approvals, and site observations. Ensure construction work complies with relevant building codes, safety standards , and project specifications . Support the project team in handover documentation and quality audits. Collaborate with project managers, site engineers, consultants, and contractors to resolve quality issues. Preferred candidate profile 5 -10years of proven experience in QA/QC roles specific to civil construction projects such as: High-rise buildings, Residential or commercial developments Strong understanding of construction materials (e.g., concrete, steel, soil) Familiarity with site operations and construction quality standards Hands-on experience with civil testing procedures (slump test, compaction test, cube test, etc.)

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1.0 - 3.0 years

2 - 2 Lacs

Mysuru

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Good knowledge in Visual Inspection & Gauge Inspection. Ability to identy defects in Plastic Injection & Blow Moulding Shrinkage, Sinkmark, Excess.Material Damage, & Scratch mark. Knowledge in handling measuring Instruments.

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0.0 - 2.0 years

1 - 2 Lacs

Bhiwandi

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Responsibilities: * Implement quality management systems * Ensure compliance with industry standards * Conduct quality inspections & checks * Analyze data for improvement opportunities * Manage quality control processes Annual bonus

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15.0 - 20.0 years

12 - 18 Lacs

Ludhiana

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Min 15 years of exp in Auto industry with atleast 3 to 4 years exp in Automotive / Sheet metal industry Familiar with TQM principles, iso 9001,iso 14001,TS process knowledge like Machining, CNC, VMC, Turning, grinding etc Able to handle OEM audits Required Candidate profile Candidate must be B.tech with atleast 15 years experience of handling Quality Assurance Handling customer audits, Working on rejection & rewor. Candidate must have excellent communication skills.

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

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• We have an urgent job opening for Diploma/B Tech-Mechanical • Experience in sheet metal industries / Fresher also can apply • Should able to handle Independently quality control activities of fabricated equipment. • Knowledge about 2D & 3D Drawings Required Candidate profile * 0 to 1 years experience as Quality Engineer in any manufacturing company, * Person should be able to handle the Team * Should have technical knowledge of fabrication activities, * Immediate Joiner

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5.0 - 8.0 years

3 - 4 Lacs

Panipat

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Responsibilities * Conduct raw material inspections & raise request for non-conformities * Ensure compliance with industry standards through regular inspections * Prepare quality reports on product performance * Raise Inspection request with client Office cab/shuttle Provident fund

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10.0 - 20.0 years

10 - 20 Lacs

Nagpur, Lonavala

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Designation: Assistant Manager Quality / Quality Manager Roles & Responsibilities: Responsible for quality of products manufactured in the Unit. Assure 100% quality of products supplied to market conforms to company specification and regulatory norms. Responsible for food safety, quality systems meeting regulatory norms under various food regulations. Ensure conformance to ISO 22000 in Plant. To ensure daily / weekly / monthly tests as per quality standards of the company and also as per statutory norms. Verification of Records on time. Ensure testing of all incoming materials like Cartons, Labels, Preforms and Blown Bottles. Ensuring quality of all RM/PM. To supervise online testing for (Fill Height, Label position, Bottle blown, Carton packing). In case of any non-compliance, corrective actions are taken. To handle all market complaints and carry out analysis of market complaints for finding out the root cause and take corrective action. Analysis of market replacements/ Customer Complaints and follow up of corrective action. Analysis of Online defects and trend analysis. To ensure micro analysis of raw water and product water on daily basis to ensure product quality. Check for any water contamination and take corrective action including root cause analysis. Ensure periodic calibration of all testing equipment meeting to standards Ensure availability of consumables including micron filters, R.O. chemicals and lab chemicals for water treatment and sanitation and strict adherence to RO/WTP maintenance schedule. Monitoring of Pest Control. To train Chemists, Microbiologists and operators on food safety, quality systems & standards and testing methodology To ensure shelf-life samples are maintained for each batch and analysis of the samples as per schedule. To ensure cleaning and sanitation program is implemented To maintain all GMP standards and plant housekeeping and conduct regular Plant audits. Daily monitoring of source water for yield and quality and recommend alternate water source. Monitoring of Water Treatment Process, analysing water treatment parameters. To check and implement the systems to keep the plant surrounding clean & hygienic. To liaise with external agencies like BIS, Legal Metrological Department, local health authorities and external testing labs and ensure compliance to regulatory. Co-ordinate and manage Research Projects related to new Product Development.

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

You are invited to join Godrej Agrovet as a Production Trainee on a full-time basis at various locations including Panvel, Vashi, Navi Mumbai, and Roha. This is an excellent opportunity for freshers who are keen on establishing a career in production management within the educational sector. As a Production Trainee, you will be exposed to diverse tasks involving equipment handling, machine operation, and quality inspection, providing you with valuable hands-on experience. To qualify for this position, you should hold a Diploma in Mechanical and Electrical fields. Proficiency in equipment handling, along with a solid understanding of production machinery maintenance, is essential. Your role will require you to operate various machines crucial for the production installation process. A basic knowledge of preventive maintenance will be advantageous in identifying and resolving minor machine issues promptly. Working effectively under the guidance of senior production staff is key to your growth and development in this role. Effective communication skills are necessary for efficiently addressing any production-related issues or requirements within the team. Attention to detail is crucial for conducting meticulous inspections and adhering to production processes accurately. You must also adhere to safety guidelines and administrative procedures to promote a secure working environment. Your responsibilities as a Production Trainee will include executing production instructions under the direction of the production manager or supervisor. Engaging in equipment handling and machine operation tasks will be part of your on-the-job training. Performing quality inspections under supervision to ensure product conformity to specified standards is essential. Additionally, you will be involved in preventive maintenance activities to prevent machine downtime and maintain uninterrupted operations. Collaboration with team members to enhance processes and production efficiency is expected. Documenting and reporting any discrepancies in the production process to senior staff for resolution is part of your role. Maintaining a clean and safe working environment by adhering to safety protocols and procedures is paramount. Identifying areas for personal improvement and actively seeking training opportunities to enhance production-related skills will contribute to your professional growth within the organization.,

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0.0 - 3.0 years

2 - 3 Lacs

Mumbai, Thane

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Conduct on-site inspections, audits and assessments to ensure compliance with industry standards and client specs. Document findings, prepare detailed reports and coordinate with clients and internal teams for effective quality assurance. Required Candidate profile Willingness to travel extensively. Good understanding of electrical systems, instrumentation principles & basic testing procedures. Strong report writing, documentation, and communication skills.

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1.0 - 3.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Management/ Web Publishing. Experience: 1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Pharmacovigilance & Drug Safety(Pharma). Experience: 1-3 Years.

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4.0 - 8.0 years

3 - 6 Lacs

Chennai, Coimbatore, Bengaluru

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Job description 1. Quality Standards & Procedures: Devise and establish quality procedures, standards, and specifications for long-term and home care services. Set benchmarks for quality, health, and safety for clients and employees. Ensure compliance with national standards 2. Process Improvement: • Lead and coordinate all accreditation processes such as NABH, JCI, or other relevant certifications. . Identify and implement strategies to reduce waste and improve efficiency. Define quality procedures in collaboration with operational teams. Regularly assess and update existing policies and procedures to ensure relevancy and effectiveness. Conduct mock audits and internal assessments to ensure readiness for external inspections. 3 Policy & Documentation: Create, review, and maintain policies, protocols, and supportive documents aligned with accreditation standards. Monitor documentation procedures and ensure compliance. 4. Training & Implementation : Conduct training programs for staff to implement quality policies effectively. Perform regular audits and monitoring to ensure compliance with set standards. 5. Interdepartmental Collaboration: Work with other departments to drive continuous quality improvement initiatives. Assess the effectiveness of changes and recommend necessary action plans. Utilize quality tools and train managers and staff on maintaining and improving care quality and safety. Job Specification Qualifications Bachelor's or Masters degree in Healthcare, Quality Management, or a related field. Certification in NABH, JCI, ISO or HSSC accreditation processes is preferred. Experience 5+ years of experience in quality management, preferably in healthcare or senior care services. Strong leadership, training, and team management skills.

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5.0 - 10.0 years

3 - 6 Lacs

Ahmedabad

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sp infracon projects is looking for Earthwork Engineer to join our dynamic team and embark on a rewarding career journey Planning & Execution Prepare and review earthwork plans, crosssections, and method statements. Organize and supervise excavation, embankment, leveling, and compaction activities on site. Ensure proper disposal or reuse of excavated material according to design and environmental guidelines. Quality & Compliance Verify that earthwork operations follow approved drawings, specifications, and codes. Conduct regular inspections and testing (field density tests, moisture content checks, etc.) to ensure compaction quality. Coordinate with geotechnical teams for soil investigation and ground improvement recommendations. Resource Management Monitor the utilization of machinery such as excavators, dozers, graders, and compactors. Coordinate with subcontractors, equipment suppliers, and material vendors. Maintain accurate records of quantities, productivity, and daily progress. Health, Safety & Environment (HSE) Implement and enforce safety measures for earthmoving operations. Ensure compliance with environmental regulations (erosion control, dust suppression, proper disposal). Report any unsafe conditions or incidents to the HSE team immediately. Reporting & Documentation Prepare daily/weekly progress reports and submit them to the project manager. Maintain asbuilt records, inspection reports, and test certificates. Assist in preparing billing quantities and verifying contractor invoices related to earthwork.

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1.0 - 3.0 years

4 - 7 Lacs

Hyderabad

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms). Experience: 1-3 Years.

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8.0 - 10.0 years

4 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Demand Planning & Forecasting_C. Experience: 8-10 Years.

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5.0 - 9.0 years

7 - 11 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do : Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management-Level 1 Experience : 1-3 Years.

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking (PO) Experience : 1-3 Years.

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2.0 - 3.0 years

4 - 5 Lacs

Chennai

Work from Office

What's the role You will be part of Technical Asset Support organization in Shell Chennai. As an Associate Engineer - CMMS, you'll deliver the CMMS system accurately, analyze technical data, collaborate with teams, and provide insights to improve efficiency. Set up data structures, extract information from drawings, and develop maintenance plans. Be aware of safety standards, support planning in SAP, and understand equipment life cycles. Familiarity with SAP ERP systems is beneficial. Support continuous improvement, ensure data quality, assist with audits, and work closely with senior engineers and departments. What you'll be doing Deliver CMMS (Computerized Maintenance Management System) across Upstream, Downstream and IGRES - first time right. Perform basic or simple analysis of technical data and documents by working with engineering, maintenance, operations, and project team & partners to deliver the objectives. Provide insights that guide business decision that impacts Operation efficiency. Develop the Key data structures or OU build data for the initial set up for CMMS build. Extract Tags and other technical information from PFS, PEFS, SLD and other engineering drawings. Develop routine maintenance (PM Plan) from equipment care strategies. Awareness on standards & guidelines related to Safety critical Equipment. Awareness of support in planning and scheduling the PM Plans in SAP. Understanding of the life cycle of Equipment & Assets that includes planning, installation, maintenance, and decommissioning. Experience in SAP ERP system, Familiarity with ERP concepts, process and navigation is beneficial. Understand how information and technical data will be utilized within the site or location. Understand Planned Maintenance systems - learnings related to Maintenance procedures, enabling materials, Procurement, and inventory management. Support for CMMS build in SAP PM. Implement continuous improvement initiatives either alone or in a group to maximize business value. Understand the role of data steward and providing the stewardship for data governance. Perform quality checks for assets that will be handover to run & maintain from P2A in ensuring correctness and completeness of the master and planning data. Supporting audits or go-see involving the asset in terms of CMMS data extraction as well as the efforts to close any gaps/findings from the audits that is relevant to CMMS scope. Engage with Senior Engineers and Engineers in department like Maintenance, Reliability, Discipline, Operations, IM&IT, ORA, EPC and Spares Management for effective delivery. What you bring University Degree in Mechanical/Electrical/instrumentation or other Engineering. Required 2 to 3 yrs. of experience in Plant Maintenance area within a Manufacturing or Upstream environment as an engineering user of Computerized Maintenance Management Systems (CMMS) with tools experience in Web Integrity Management System (WIMS), SPI -IN tools and Engineering Document Management Systems (EDMS.) Experience in Engineering relevant maintenance, Equipment failure analysis, troubleshooting, decision making, Reliability Centered Maintenance, Root Cause Analysis, Safety Criticality and Risk Assessment, Failure Mode and Effects Analysis, Fault Tree Analysis, Total Quality Management, Hazard Analysis, etc Experience in Engineering Projects end execution, supporting the EPCM contractor with execution, quality inspection of the project data. Experience in Project initiating, planning, monitoring & controlling of a CMMS build. Experience in Technical Data and Documents management including processes and tools. Use and understanding of SAP PM MM modules or Maximo or other ERP system. Professional Engineering certification is an added value. Excellent communication skills and a quick learner. Be a good team player. Ability to prioritize and ensure delivery of priorities for the area of responsibility. Flexible and adaptable to change, with a track record of demonstrating initiative, analytical capabilities and problem-solving. Ability to apply engineering best practices, codes, and standards to identify issues, recommend improvements, and implement solutions. Strong interpersonal skills are critical due to the requirement for effective communication of complex issues across multiple offices and teams. Flexibility to move quickly across changing priorities. Ability to engage and effectively communicate at all levels inside and outside Shell and within different cultural settings. Strong understanding of Continuous Improvement process in TAO

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1.0 - 5.0 years

3 - 6 Lacs

Noida

Work from Office

Job Description: Job Title: Quality Assurance Inspector Location: Noida Email to Apply: Parul.singh1@artech.com Job Description: We are seeking a diligent Quality Assurance Inspector responsible for maintaining the highest quality standards of our products through hands-on inspections and detailed documentation. This role requires close collaboration with vendors, consistent process monitoring, and a strong commitment to quality improvement. Roles & Responsibilities: Conduct hands-on product inspections and maintain inspection logs and reports. Ensure adherence to UV and factory inspection procedures. Identify, recommend, and implement best practices in production, machining, finishing, inspection, packing, and marking. Qualify new vendors and conduct regular audits of existing vendors to maintain quality standards. Assist the Product Development Manager in identifying and evaluating vendors for new products. Coordinate quality-related communication and issue resolution between US and Indian vendors. Travel frequently within India for vendor visits and quality monitoring. Preferred candidate profile Associate or Bachelor's degree in Mechanical Engineering, Material Engineering, or a related field. 23 years of experience in production, quality assurance, or inspection. Good understanding of casting and machining processes, and familiarity with ferrous and non-ferrous materials. Self-motivated with strong problem-solving abilities. Excellent communication skills in English. High attention to detail and a strong sense of responsibility. How to Apply: Interested candidates can share their updated resume at Parul.singh1@artech.com

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Change Practice SME. Experience: 1-3 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Gurugram

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Financial Planning & Analysis. Experience: 3-5 Years.

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3.0 - 5.0 years

2 - 3 Lacs

Sriperumbudur

Work from Office

Role & responsibilities Lead and mentor quality controls safety work practice Implement quality standards Inspecting & testing Production monitoring Document inspections Reporting issues Implement corrective actions Quality Improvements Preferred candidate profile Communication skills Attention to detail Problem solving skills Knowledge on quality control principles and practices Leadership & supervisory skills

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