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Job Type

Contractual

Job Description

We’re Hiring: Quality Engineer (Software Engineer Position)

Location:

Experience Range:

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Employment Type:


Quality Engineer


🔑

Key Responsibilities

  • Perform automation testing using

    Cyara / Hammer

  • Conduct

    Performance Testing

    with JMeter
  • Test

    IVR & CTI call flows

    to ensure seamless customer experience
  • Validate

    routing logic & configurations

  • Collaborate with Dev, Ops & Business teams for quality delivery
  • Document defects, results, and track resolutions
  • Contribute to QA best practices and continuous improvements


🎯

Required Skills

  • 4 – 8 years in QA/Testing
  • Hands-on experience with

    Cyara / Hammer

  • Proficiency in

    JMeter

  • Strong experience in

    IVR, CTI & Routing Testing

  • Solid understanding of

    QA methodologies, SDLC & Agile

  • Excellent communication & problem-solving skills

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