Quality Assurance Manager

Job Description

Job Overview We are seeking a dynamic leader to head our Quality Assurance functionoverseeing vendor, factory, and customer quality to ensure manufacturing processes align with business objectives on cost, quality, and delivery. Role & responsibilities: Establish Process-Driven Manufacturing Systems and Quality Management Systems (QMS) and procedures Ensure that the quality control procedures are implemented during every step of the production process. Plan and conduct internal quality audits. Establish and implement the Inspection and Test Plans Ensure the availability of required tools, including calibrated measuring equipment. Conduct Root Cause Analysis and implementing appropriate Corrective Actions and Preventive Actions. Collect of production data and conduct statistical analysis. Continuous process improvement using Lean and Six Sigma methods Coordination with Customer Support Team to ensure customer satisfaction. Preparation and Maintenance of Quality Management System documentation Lead a team of Quality Engineers and coordinate with third-party vendors and in-house manufacturing teams Define, track, and continuously improve key quality metrics Travel to supplier/vendor locations as needed Preferred candidate profile : Demonstrable experience in Manufacturing industry of leading quality function with a proven track record. Experience in Optical Metrology would be an advantage. Strong analytical and problem-solving skills. Knowledge and experience of using ERP systems. Thorough knowledge in manufacturing processes like fabrication, casting, machining, injection moulding & surface treatment. Experience with standard QMS software and statistical packages is preferred. Detail Oriented with strong analytical and problem-solving skills. Experience in planning and tracking quality activities Proven ability to lead cross-functional teams. Demonstrated ability to mentor and develop younger engineers. Strong stakeholder management and negotiation skills (with vendors, customers, and internal teams) Ethics Strong value systems and act as a role model for team members to emulate. Exposure to working in a startup/MSME environment will be highly desirable