Quality Assurance Manager

Job Title:

Location:

Job Overview:

Quality Assurance (QA) Manager

Key Responsibilities:

Quality Improvement & Defect Reduction

• Develop and implement strategies to reduce

  customer/internal rejections and PPM levels

  .
• Analyze production line quality through

  QAV (Quality Assurance Visits)

  and

  4M (Man, Machine, Material, Method) audits

  ; ensure corrective actions are executed.
• Strengthen firewall areas and review

  internal 8D reports

  to prevent recurring defects.
• Monitor and improve

  rework areas

  , ensuring standards and efficiency are maintained.
• Review

  customer returns

  to identify patterns and initiate preventive measures.

System Audits & Compliance

• Conduct

  weekly quality system audits

  and implement corrective actions.
• Perform

  Poka Yoke (error-proofing) audits

  to ensure process reliability.
• Plan and close corrective actions for

  external audits

  and

  customer audits

  .
• Ensure compliance with ISO/TS standards, regulatory requirements, and customer-specific quality standards.
  

Reporting & Reviews

• Lead

  daily quality review meetings

  and track quality metrics.
• Review

  QOS (Quality Operating System) reports

  monthly and present to management.
• Conduct

  Management Review Meetings (MRM)

  biannually to evaluate system effectiveness.
• Prepare and review

  APQP, PPAP, FMEA, and validation reports

  for new product launches.
• Analyze

  MOMs (Minutes of Meetings)

  and drive timely closures of all action points.

Customer & Cross-Functional Engagement

• Act as the primary interface for customers during development cycles and audits.
  
• Collaborate with

  cross-functional teams (CFTs)

  to implement process improvements and cost reductions.
• Attend

  customer meetings and site visits

  for project reviews and quality support.
• Provide support across multiple plant locations during

  customer and certification audits

  .

Team Development & Training

• Provide training to subordinates on

  quality standards, APQP, PPAP, FMEA, and ECRN

  .
• Conduct

  internal training sessions across plants

  to strengthen QA knowledge base.
• Encourage and monitor

  Quality Circle activities

  to foster a culture of continuous improvement.
• Lead team motivation initiatives to enhance productivity and morale.
  

Continuous Improvement & Leadership

• Implement

  barcode traceability systems

  and ensure effective functioning.
• Drive continuous improvement activities across the plant to enhance quality and efficiency.
  
• Lead system development initiatives and strengthen inter-departmental coordination.
  
• Track progress of inter-departmental assignments and ensure timely resolution.
  

Desired Candidate Profile:

• 15+ years of experience

  in Quality Assurance/Quality Control within manufacturing (preferably automotive/engineering industry).
• Strong knowledge of

  APQP, PPAP, FMEA, SPC, MSA, 8D methodology, and problem-solving tools

  .
• Proven expertise in handling

  customer audits, external audits, and certification audits

  .
• Excellent leadership skills with demonstrated

  team handling and mentoring experience

  .
• Strong analytical, communication, and decision-making abilities.
  
• Experience in driving

  continuous improvement programs

  and lean quality initiatives.
• Hands-on knowledge of

  ISO/TS/IATF standards

  and customer-specific requirements.

Employment Type: