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JPMorgan Chase Bank
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Quality Assurance Associate

Quality Assurance Associate

JPMorgan Chase Bank

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

application support trade finance project management analytical associate quality assurance manager program management management banking products financial services testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations.
Join our team as a Quality assurance Associate and work on data investigation and provide program management support.

As a Quality Assurance Associate within our Financial Services team, you will be responsible for allocating work, tracking status, and ensuring the completion of records assigned for testing. You will question and investigate data, provide program management support, and promote process improvements. This role provides an opportunity to apply your strong research, analytical, and comprehension skills, and your in-depth understanding of AML/KYC and control framework. You will also have the chance to demonstrate your ability to engage stakeholders and influence others for results. As a Quality Associate I within JPMorganChase, you will play a pivotal role in maintaining the high standards of our internal Know Your Customer (KYC) processes.

Job responsibilities

Work allocation, track status and completion of records assigned for testing.
Ensure testing is completed within the agreed timelines with highest quality standards.
Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate).
Provide program management support, including providing training on key applications and tools.
Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams.
Identify and drive Process improvements and other initiatives.
Identifying alternatives, options, and different ways of looking at issues/problems and to seek alternative scenario s.
Identify changes to processes and procedures to improve productivity and efficiency.

Required qualifications, skills and capabilities

Bachelor s degree in Commerce, Finance, or equivalent work experience
Min 5+ years of experience within the Financial Services industry; AML/KYC knowledge, application support, and/or project management
Possess in depth understanding of AML/KYC and control framework.
Strong research, analytical, and comprehension skills, with ability to analyze large amounts of data.
Demonstrated ability to raise issues or information to relevant stakeholders or management with respect to the control environment and to present the issue or information in a concise and effective manner
Strong stakeholder engagement, including ability to connect business and IT stakeholders in a clear and efficient manner .
Strong interpersonal skills and ability to influence others for results.
Good product knowledge - Market products, Banking products, Fintech, Securities and Lending, Corporate and Trade Finance

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JPMorgan Chase Bank

Financial Services

New York

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Quality Assurance Associate